Rüveyda UÇAR
Sales Specialist
Istanbul,34
Summary
As a professional with more than 2 years of experience in the oral and dental health sector, I have an extensive background in sales consulting, interpreting and call center management. I have a successful track record of developing customer relationships, exceeding sales targets and interacting effectively with international customers through strong communication skills.
As a sales consultant, I specialized in providing customers with information about products and after-sales support, with the ability to lead and exceed sales targets in the field of oral and dental health products. As an interpreter, I played an important role in communicating with international customers and overcoming language barriers. In the position of call center manager, I used My team management and leadership skills to continuously improve the management and performance of call center operations.
With My customer-oriented approach, mastery of sales and marketing strategies and multilingual communication skills, I have achieved significant success in international patient management and organization of foreign patients. I am equipped with a unique set of skills and experience to contribute to the success of your company and advance my career.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sales Specialist
Dental Clinic
07.2022 - Current
- 06.01.2021:During my summer internship at Sakarya University's Foreign Relations Department, I took care of the accommodation of students coming from foreign countries as well as the document works individually.
- As an experienced Sales Consultant, Interpreter and Call Center Manager, I aim to contribute to the success of your company by using my knowledge and skills at the highest level in the oral and dental health sector.
- Work Experience:
- Sales Consultant
- Lead sales and exceed sales targets in the field of oral and dental health products.
- Provide customers with information about products and after-sales support.
- Translator
- Communicating with international clients and overcoming language barriers in the oral and dental health sector.
- Simultaneous or consecutive interpreting at meetings, conferences and fairs.
- Call Center Manager
- Continuous improvement of call center operations management and performance.
- Creating and implementing training programs to increase customer satisfaction.
- I organized the accommodation of patients coming from abroad by arranging the transfer processes at the same time.
- Between 12.10.2023-15.10.2024, I attended the health tourism fair in Frankfurt, Germany.
Education
No Degree - Translation Studies German
Sakarya Üniversitesi
Sakarya 07.2017 - Current
Skills
1) Strong Communication Skills: My ability to communicate effectively, honed through years of experience, enables me to build effective relationships with clients and guide them in the right direction My communication skills, both written and verbal, enable me to interact effectively with various stakeholders and focus on business results
6) Organization of Foreign Patients: When working with international clients, I carefully plan every detail from travel arrangements to accommodation arrangements, ensuring that foreign patients complete their treatment process smoothly
4) Language Skills: My ability to interpret in multiple languages enables me to communicate effectively with international customers By overcoming language barriers, I have the ability to build successful relationships and collaborate in global markets
5) Team Management and Leadership: As a call center manager, I have a strong track record of leading, motivating, leading and developing team members I have achieved successful results in continuously improving team performance and achieving goals while fostering collaboration within the team
3) Sales and Marketing Strategies: As a sales consultant, I successfully develop sales and marketing strategies with my strong analytical skills and ability to effectively follow market trends With my skills in planning, implementing and monitoring marketing campaigns, I contribute to achieving the company's sales targets
2) Customer Focused Approach: I take a sensitive approach to understanding and meeting customer needs, always prioritizing customer satisfaction I adopt a solution-oriented attitude to increase customer satisfaction and ensure loyalty1) Strong Communication Skills: My ability to communicate effectively, honed through years of experience, enables me to build effective relationships with clients and guide them in the right direction My communication skills, both written and verbal, enable me to interact effectively with various stakeholders and focus on business results
Certification
Tömer Language Proficiency
Timeline
Tömer Language Proficiency
12-2022
Sales Specialist
Dental Clinic
07.2022 - Current
No Degree - Translation Studies German
Sakarya Üniversitesi
07.2017 - Current