Rufat Gojayev
Baku,AZERBAIJAN
Overview
5
5
years of professional experience
Work History
Regional Operations Supervisor
Fun&Sun Travel
05.2024 - Current
- Improved operational efficiency by implementing streamlined processes and procedures.
- Ensured adherence to the highest safety standards on all regional programs.
- Increased team productivity through comprehensive training and performance evaluations.
- Remote program support, problem solving for transfer guides.
Regional Operations Supervisor
TUI Russia&CIS
04.2021 - 11.2021
- Improved operational efficiency by implementing streamlined processes and procedures.
- Ensured adherence to the highest safety standards on all regional programs.
- Increased team productivity through comprehensive training and performance evaluations.
- Remote program support, problem solving for transfer guides.
Transfer Guide
TUI Russia&CIS
05.2019 - 09.2019
- Transfer Guide Meeting guests at the airport and accompanying them to hotels, accompanying from the hotel to the airport on the way back Informing guests about the country, company, services offered Conducting non-historical excursions (Belek, Antalya)
- Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
Education
Master of Science - Tourism Management
Kazan Federal University
Russia Kazan City 04.2001 -
Bachelor of Science - Tourism
Kazan Federal University
Russia Kazan City 04.2001 -
Skills
- Operational Efficiency
- Scheduling Coordination
- Report writing experience
- Transportation Management
- Standard Operating Procedures
- Strategic Planning
- Staff Supervision
- Teamwork and Collaboration
- Problem-Solving
- Operations Management
Languages
Turkish
Proficient
C2
English
Proficient
C2
english
Intermediate
B1
Timeline
Regional Operations Supervisor
Fun&Sun Travel
05.2024 - Current
Regional Operations Supervisor
TUI Russia&CIS
04.2021 - 11.2021
Transfer Guide
TUI Russia&CIS
05.2019 - 09.2019
Master of Science - Tourism Management
Kazan Federal University
04.2001 -
Bachelor of Science - Tourism
Kazan Federal University
04.2001 -