Roman Kirillov
Istanbul,34
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
I have been fascinated by cars since childhood and enjoy digging into their "innards". For me, there is nothing more satisfying than bringing a broken car back to life. I always put myself in the place of the client, so I try to do the work as well as possible and in time.
Overview
4
4
years of professional experience
Work History
Car Mechanic
Autoservice "Automaster"
08.2019 - 09.2022
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Enhanced team productivity by mentoring junior mechanics on advanced repair techniques.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Knowledge of internal combustion engine, automatic transmission, air conditioning systems, braking system, systems of autonomous heaters.
- Replacement of consumables and technical fluids.
- Working with diagnostic equipment.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Boosted shop reputation for expertise in specific makes or models, driving increased customer referrals.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
Automotive Mechanic
Car Service "Techno-Service"
10.2018 - 07.2019
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
- Exceeded customer expectations by consistently delivering exceptional service and workmanship.
- Maintained detailed records of services performed to streamline future maintenance processes for customers.
- Contributed to revenue growth through upselling appropriate additional services based on vehicle needs.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Repaired and replaced worn and damaged components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained estimates and determined repair timelines to manage customer expectations.
- Brake System Repair.
- Working with diagnostic equipment.
Education
Bachelor of Science - Bachelor of Economic Degree in Municipal Governmen
Russian University of Cooperation
Russia Moscow06.2016
Skills
- Drivetrain Repair
- Automotive HVAC
- Ignition System Repair
- Steering Systems
- Brake System Maintenance
- Fuel System Service
- Diesel Engine Repair
- Computerized Diagnostics
- Electrical Failure Repairs
- Drivetrain and Axle Installation
- Soldering Skills
- Team Collaboration
- Electrical Experience
- Rebuilding Engines
Hobby
I am fond of tuning cars.
I repair not only cars, but also computers.
Languages
Russian
Native language
English
Upper intermediate
B2
Timeline
Car Mechanic
Autoservice "Automaster"
08.2019 - 09.2022
Automotive Mechanic
Car Service "Techno-Service"
10.2018 - 07.2019
Bachelor of Science - Bachelor of Economic Degree in Municipal Governmen
Russian University of Cooperation