Roberte Desjardins
HR Advisor
Orleans,Ontario
Summary
Bilingual Retail Sales Manager with experience driving business growth and creating positive working environment. Eager to apply outstanding client rapport and marketing strategy skills to augment employer's services and market share. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Retail Sales Manager
Tuqqa Corp.
Ottawa, Ontario
01.2018 - 12.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised online activities: sales, profile, anesthetics.
HR Service Advisor
University Of Ottawa
Ottawa, Ontario
07.2011 - 05.2016
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Education
Bacchelor In HR Management - HR Management
Université Du Québec En Outaouais
Outaouais 09.2001 - 04.2004
Certificate - Social Communications
University St Paul/University of Ottawa
Ottawa 09.1997 - 04.1999
Skills
Productivity maximization
Team Building
Business development and planning
Sales presentations
New Business Development
Promotions and specials
Timeline
Retail Sales Manager
Tuqqa Corp.
01.2018 - 12.2023
HR Service Advisor
University Of Ottawa
07.2011 - 05.2016
Bacchelor In HR Management - HR Management
Université Du Québec En Outaouais
09.2001 - 04.2004
Certificate - Social Communications
University St Paul/University of Ottawa
09.1997 - 04.1999