Dedicated and caring professional with a strong background in providing hands-on support to individuals in need of personal care and assistance. Skilled in managing daily tasks, administering medication, and monitoring health conditions. Known for a patient-focused approach, clear communication, and the ability to create a comfortable, supportive environment. Committed to improving the quality of life for clients by offering compassionate care and maintaining a high standard of safety and reliability
Hi, I’m
Rehana Ismail
AU PAIR/NANNY
Amasya,Turkey
Summary
Overview
25
years of professional experience
Work History
Private ResidenceAmasya, Turkey
CareWorker/Au pair/Nanny
07.2025 - Current
Job overview
- Facilitated constructive communication between parents about child's progress.
- Applied positive behaviour management techniques to enhance social interactions and emotional development.
- Engaged in creative play, stimulating imagination and creativity.
- Cooked healthy meals, ensuring balanced nutrition.
- Supported families on holidays, supervising children and escorting them to activities.
- Observed play activities to identify positive behaviours and areas requiring improvement, implementing redirection where appropriate.
- Encouraged reader development by implementing effective nighttime story routine.
- Travelled on trips with family, packing and unpacking items for 2 todlers children.
- Enforced rules and managed behaviour through appropriate discipline.
- Managed children's daily routines to establish structure.
- Ensured child safety by closely monitoring play activities.
- Offered outstanding care to multiple children at once, ranging from age 4months to 2years.
- Ensured children's safety by supervising indoor and outdoor activities.
- Changed and bathed babies and supervised baths for older children.
- Taught basic manners and etiquette to develop proper conduct in public places.
- Administered first aid when necessary, maintaining child safety.
- Responded calmly to emergencies, thereby ensuring child safety under all circumstances.
- Responded promptly to emergencies, ensured patient safety.
- Coordinated with healthcare professionals, ensured comprehensive patient care.
- Championed patient independence, actively involving service users in care plan development.
- Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
- Planned, prepared and served meals for 150 clients, strictly following prescribed dietary orders.
City Of Johannesburg Department of HealthJohannesburg
Pharmacy Assistant/Data Capturer/Admin Assistant
07.2022 - 06.2024
Job overview
- Provided exceptional patient care by greeting, registering, and scheduling appointments, ensuring smooth clinic operations.
- Assisted in clinical tasks, including blood pressure and diabetic testing, as well as baby weight measurements prior to consultations.
- Managed COVID vaccination registration, booster applications, and updated vaccination records in EVDS and SVS systems.
- Performed stock management duties, including daily and monthly inventory of vaccines, medication, and clinic supplies.
- Supported community outreach programs and ensured accurate data capturing, file management, and reporting on patient statistics.
STATS SAJohannesburg
Field Worker
04.2022 - 07.2022
Job overview
- Conducted in-home visits to interview citizens and collect demographic data, ensuring accurate and confidential information gathering.
- Designed and completed survey sheets, adhering to census procedures to maintain data integrity and compliance.
- Implemented monitoring and evaluation strategies for household surveys and census operations, ensuring efficient field operations.
Classy Guest HouseJohannesburg
Marketing Co-Ordinator
07.2021 - 06.2022
Job overview
Jeppe CollegeJohannesburg
Social Media Manager
02.2021 - 05.2022
Job overview
- Developed and executed social media strategies aligned with business goals, creating engaging content and driving brand awareness.
- Monitored SEO, web traffic, and social media metrics, reporting on ROI and ensuring consistency across marketing, sales, and customer service teams.
- Managed social media account designs and implemented new features, such as promotions and competitions, to enhance audience engagement.
Eco Rand PropertiesJohannesburg
Property Manager
01.2020 - 06.2021
Job overview
Business Banker/Mobile Consultant/Tele Sales
05.2001 - 12.2019
Job overview
- Delivered personalized banking solutions to small business owners, enhancing financial growth and customer satisfaction.
- Consulted clients on mobile services, identifying needs and offering tailored solutions that boosted customer retention and sales.
- Exceeded sales targets by leveraging strong communication and relationship-building skills in a tele sales.
Education
Chatsworth Secondary SchoolKwaZulu Natal (Durban)
Matric Grade 12 from English, Afrikaans, Biology, Geography, Accounting, Typing
12.1997
University Overview
Vsavvy AcademyNigeria
Virtual Assistant Certificate from Administrative Support, Communication, Social Media Management, Project Management, Customer Service, Tech Savviness
11.2024
University Overview
MoonstoneJohannesburg
Examination Certificate (RE5) from First Level Regulatory Examination: Representative
09.2017
University Overview
Oxbridge AcademyCape town
Skills Diploma in Public Administration from Introductory Entrepreneurship OXB4, Introductory Computer Practice OXB4, Public Administration, Public Management, Legal Principles, Governance Regulatory
02.2015
University Overview
South, Johannesburg
Certificate in Business Management NQF5 from Human Resources Management, Principle Entrepreneurship, Management Principles, Business Communication, Business Accounting, Self-Management
07.2010
University Overview
Skills
- Compassion
- Excellent Communication Skills
- Time Management
- Attention to Detail
- Patient Care
- Emotional Support
- Problem-Solving
- Teaching
- Assessments
- Physical Stamina
- Organization
- Flexibility
- Teamwork
- Patience
- Cultural Diversity
- Technology Integration
- Subject Knowledge
Accomplishments
Accomplishments
- Awarded Number 1 Growing Economic Profit for the period 2008 to 2010
- Awarded Number 1 Tele sales Consultant in 2007
- Awarded the Blue Star Awards for Best Sales Consultant in 2005
References
References
- Mr. Morapedi, Operational Manager, COJ Department of Health, 0824679427
- Mrs. Sharon Veneketas, Business Banking Manager, Standardbank, 0825725645
- Mrs. Rachel, Principal, Jeppe College, 0782323769
- Elif Cosgun Host +90 5458102742
Timeline
CareWorker/Au pair/Nanny
Private Residence
07.2025 - Current
Pharmacy Assistant/Data Capturer/Admin Assistant
City Of Johannesburg Department of Health
07.2022 - 06.2024
Field Worker
STATS SA
04.2022 - 07.2022
Marketing Co-Ordinator
Classy Guest House
07.2021 - 06.2022
Social Media Manager
Jeppe College
02.2021 - 05.2022
Property Manager
Eco Rand Properties
01.2020 - 06.2021
Business Banker/Mobile Consultant/Tele Sales
05.2001 - 12.2019
Vsavvy Academy
Virtual Assistant Certificate from Administrative Support, Communication, Social Media Management, Project Management, Customer Service, Tech Savviness
Moonstone
Examination Certificate (RE5) from First Level Regulatory Examination: Representative
Oxbridge Academy
Skills Diploma in Public Administration from Introductory Entrepreneurship OXB4, Introductory Computer Practice OXB4, Public Administration, Public Management, Legal Principles, Governance Regulatory
Certificate in Business Management NQF5 from Human Resources Management, Principle Entrepreneurship, Management Principles, Business Communication, Business Accounting, Self-Management
Chatsworth Secondary School
Matric Grade 12 from English, Afrikaans, Biology, Geography, Accounting, Typing