Rami El Sayed
Gaziantep
Summary
Experienced Operations and Supply Chain Consultant with over 15 years' track record in career development and employee engagement. Managed Support Services in fast-paced humanitarian and competitive business environments, overseeing Supply Chain, Logistics, HR, Admin, Safety, Security, and IT. Led Commodities Supply Chain in challenging contexts for National and International NGOs. Trained and developed support teams to achieve career milestones and provided advanced Logistics and Supply Chain training to organizational and partner teams.
Overview
10
10
years of professional experience
Work History
Senior Operations Manager
Syrian American Medical Society (SAMS)
02.2023 - Current
- Managed and supervised support units (Finance, HR, Supply Chain, and Admin) through major natural disaster (Turkey and Northen Syria Earthquake) response
- Adapted flexible SoPs to support programs implementation
- Provided support for other Field offices
- Managed proper communication channels with programs and grants departments for smooth running of programs.
- Managed employee-related issues encompassing turnover and diversity.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
Head of Operations and Supply Management Services
Syria Relief (SR)
10.2020 - 09.2022
- Supervised and managed Supply Chain teams to provide programs requirements on timely manners in compliance with both Government and Donor's regulations
- Managed Cross Boarders Operations
- Supervised other Support teams like Media, Admin, It, and Safety and Security
- Created new policies for Supply Chain and related departments from scratch in compliance with donor's requirements.
- Facilitated change management efforts, guiding teams through periods of transition and growth.
- Oversaw supply chain management, ensuring timely delivery of goods and services to ongoing programs.
Supply Chain Manager
Syrian Expatriates Medical Association (SEMA)
06.2018 - 09.2020
- Re-formed entire Supply Chain Department to improve performance and effectiveness
- Updated existing policies for more efficiency and compliance with respective parties.
- Provided supply chain guidance to team of 10 employees.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
Head of Operations (Support Services)
EMISSA for Development
01.2018 - 06.2018
- Managed and supervised all support services departments including Supply Chain, HR, Finance, Admin, and IT
- Successfully supported programs in complicated fast changing context and besieged areas.
Grants Manager
World Vision International, Syria Response
03.2017 - 12.2017
- Managed and supervise several grants to support most vulnerable in Northwest Syria
- Programs covered NFI distribution, Shelter, FSL, WASH, and integrated Protection funder by international Donors (USAID, EHCO, DFID) and UN agencies (UNHCR, HPF).
Procurement and Logistics Manager
World Vision International, Syria Response
01.2015 - 03.2017
- Managed XB Operations in most difficult conditions at the early stage of Humanitarian response in NWS
- Dealt with most of international Donors and led the NGO to pass the international audit with minimum findings
- Remotely established and managed field teams.
- Coordinated dispatching of +60 trucks per month to accomplish programs requirements.
Procurement Officer
World Vision International, Syria Response
01.2014 - 12.2014
- Performed procurement tasks (Tendering Process, follow up with Vendors, manage shipments, arranged warehousing facilities, cash flow forecast and payment management in compliance with SoPs and Policies.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
Education
EMBA (Executive Master of Business Administration: Project and Operation Management) -
SKEMA Business School
Paris - France01.2012
Bachelor's degree in Business Administration -
Faculty of Economics - University of Aleppo
Aleppo - Syria01.1998
Skills
- Managing programs in active conflict zones
- Team forming and management, team Capacity building
- Compliance and donor's regulations
- Budget management
- Effective communications
- Expert in policies and SoPs
- MS Office, and ERP systems
- Languages: English (fluent), Arabic (mother tongue)
- Operations Management
- Employee Coaching
Trainings Provided
- General Supply Chain and Logistics Management
- Advanced Procurement Management
- Advanced Logistics Management
- Procurement Management to Partner NGOs
- Policies and Policies Revision.
Training
- Procurement & Financial Management for EU Grants.
- UNHCR Procurement Management.
- Joint Operating Principles for engaging with parties to the conflict - UN OCHA - Turkey
- Humanitarian Commodities: Policies and procedures, from procurement request to the distribution
- Hostile Environment Awareness Training (HEAT)
Languages
Arabic
Native language
English
Advanced
C1
German
Elementary
A2
Turkish
Elementary
A2
Timeline
Senior Operations Manager
Syrian American Medical Society (SAMS)
02.2023 - Current
Head of Operations and Supply Management Services
Syria Relief (SR)
10.2020 - 09.2022
Supply Chain Manager
Syrian Expatriates Medical Association (SEMA)
06.2018 - 09.2020
Head of Operations (Support Services)
EMISSA for Development
01.2018 - 06.2018
Grants Manager
World Vision International, Syria Response
03.2017 - 12.2017
Procurement and Logistics Manager
World Vision International, Syria Response
01.2015 - 03.2017
Procurement Officer
World Vision International, Syria Response
01.2014 - 12.2014
EMBA (Executive Master of Business Administration: Project and Operation Management) -
SKEMA Business School
Bachelor's degree in Business Administration -
Faculty of Economics - University of Aleppo
Similar Profiles
RUBA HAFAYDARUBA HAFAYDA
SENIOR ADVOCAY AND SUSTAINABILITY OFFICER at THE SYRIAN AMERICAN MEDICAL SOCIETY (SAMS)SENIOR ADVOCAY AND SUSTAINABILITY OFFICER at THE SYRIAN AMERICAN MEDICAL SOCIETY (SAMS)
Hamzah HajajHamzah Hajaj
Volunteering Activity at Syrian American Medical Society (SAMS)Volunteering Activity at Syrian American Medical Society (SAMS)
Jamal Abu-HantashJamal Abu-Hantash
Programs Officer at Syrian American Medical Society SAMS FoundationPrograms Officer at Syrian American Medical Society SAMS Foundation