Ramazan SİLAH
SALES&EXPORT ASSISTANT SPECIALIST
ISTANBUL
Summary
Accomplished Export Sales Assistant with a proven track record at KUTAY OLUKLU MUKAVVA VE AMBALAJ SAN.TİC.A.Ş., enhancing revenue through strategic market research and effective export strategies. Skilled in export documentation and fostering client relationships, I've significantly increased export sales by developing strong international customer connections, showcasing a goal-oriented mindset and exceptional customer service.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Export Sales Assistant
KUTAY OLUKLU MUKAVVA VE AMBALAJ SAN.TİC.A.Ş.
10.2024 - Current
- Boosted revenue by identifying new market opportunities and implementing effective export strategies.
- Built and maintained personalized book of business and built long-lasting client relationships.
- Supported the development of marketing materials for international trade shows, increasing brand visibility in key markets.
- Supported colleagues in other departments as needed, fostering a collaborative work environment that contributed to overall organizational success.
- Negotiated favorable contract terms with clients, securing profitable deals for the company.
- Collaborated with various departments to ensure seamless execution of export orders from start to finish.
- Increased export sales by developing and maintaining strong relationships with international customers.
- Export Sales Assistant.
Export Sales Assistant
ÖMÜR HIRDAVAT İNŞAAT TEKS SAN VE TİC LTD.ŞTİ
07.2023 - 10.2024
- Boosted revenue by identifying new market opportunities and implementing effective export strategies.
- Supported the development of marketing materials for international trade shows, increasing brand visibility in key markets.
- Collaborated with various departments to ensure seamless execution of export orders from start to finish.
- Increased export sales by developing and maintaining strong relationships with international customers.
Customer Relationship Manager
TÜRKİYE HALK BANKASI A.Ş.
04.2008 - 10.2021
- Created customer support strategies to increase customer retention.
- Made customers aware of current and new programs and services.
- Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
- Managed customer relations on ongoing basis to maximize customer retention.
Education
MASTER OF FINANCE - E-FINANCE
SAKARYA ÜNİVERSİTESİ SOSYAL BİLİMLER ENSTİTÜSÜ
SAKARYA 04.2001 -
Graduate Certificate - BUSINESS ADMINISTRATION
ULUDAĞ ÜNİVERTESİ İKTİSADİ VE İDARİ BİLİMLER FAKÜL
BURSA 04.2001 -
Skills
Export documentation expertise
Market research
Goal-oriented mindset
Multilingual proficiency
Financial acumen
Customer service
International trade
Shipment coordination
Shipping coordination
Export compliance
Customs regulations
Documentation management
Timeline
Export Sales Assistant
KUTAY OLUKLU MUKAVVA VE AMBALAJ SAN.TİC.A.Ş.
10.2024 - Current
Export Sales Assistant
ÖMÜR HIRDAVAT İNŞAAT TEKS SAN VE TİC LTD.ŞTİ
07.2023 - 10.2024
Customer Relationship Manager
TÜRKİYE HALK BANKASI A.Ş.
04.2008 - 10.2021
MASTER OF FINANCE - E-FINANCE
SAKARYA ÜNİVERSİTESİ SOSYAL BİLİMLER ENSTİTÜSÜ
04.2001 -
Graduate Certificate - BUSINESS ADMINISTRATION
ULUDAĞ ÜNİVERTESİ İKTİSADİ VE İDARİ BİLİMLER FAKÜL
04.2001 -