Rama Nadaraja
Sydney,NSW
Summary
An experienced , AGSVA cleared Supply Chain Management professional specializing in inventory management, demand forecasting, vendor relationship management, Process Innovation
and Operations Management. Highly focused on developing high performing teams through a culture of safety, accountability, innovation and Supply chain transformation. Qualified in Integrated Logistics and Supply Chain, Engineering Management and Lean Six Sigma Green Belt,with major exposure to IT and Data centre industry.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Inventory and Asset Technician Lead
Microsoft Azure- Cloud Operations
10.2017 - Current
- Performing material movement, including shipping/receiving and inventory management
- Training, coaching and mentoring team members to upskill.
- Excellent communicator who can interact with diverse groups across various organizational levels.
- Implementing shift-based tactical management tasks such as prioritizing ticketing queues, working to resolve escalations, and clearing blocking issues to enable continued delivery of I&A activities
- Project Management skills to implement new processes and communicating them with cross-functional teams within deadline.
- Being SME for all IT queries and issues relating to logistics at national, regional and global level.
- Contributed to successful commissioning of 5x new DC assisting with initial design, setup and security requirements of new storerooms as well as infrastructure deployments.
- Analyzing and managing device lifecycle by either value recovery or recycle for annual cost saving.
- Establish and enhance strong working relationships with various internal teams and external suppliers
- Generating reports and analyzing of on hand inventory against consumed items to maintain uptime to 99.999%
Operations & Customer Support Executive
APL Logistics
, Australia
04.2013 - 10.2017
- Responsible for management, coordination and on time arrival of international shipment deliveries and communication of data to key stakeholders
- Oversee all aspects of Customs Compliance, including item classification, and documentation with custom rules and regulations and ensure that business complies with all regulations regarding Imports
- Involve in dealing with day to day logistics / operational issues, manage communications between 3PLs and different internal parties
- Plan and coordinated 3rd party Logistic resources to deliver products to customers, meeting defined SLA’s and ensuring sufficient capacity is available to be successful
- Obtain quotes and rates from prospective shippers and handle claims with insurance companies if any shipment problems happen to occur
- Extract data to review and analyze to ensure effectiveness of agreed operations plans and KPI, execute remedy action to ensure those are achieved and for continuous improvement
- Prepare Landed costing report before cargo is delivered to customer
- First point of contact and key account management for customers
- Resolve shipment issues, and possess ability to determine when to escalate to management for resolution
National Customer Service Administrator
DB Schenker, Sensitive Freight Services
07.2012 - 03.2013
- Timely processing of payment invoices to meet Billing cycle and ensuring minimal delay in payment
- KPI Reporting and analyzing completion of delivery documentation
- Monitoring progress of products through warehouse by tracking systems and communication between product stations
- Liaising with consignee to gather PoDs (proof of delivery) within 24 hours of delivery of Shipment and updating Customer database accordingly
- Providing operational and administrative support and assistance to Facility Operations Manager and Operational team
- Analyzing Transport Management System for timely transport allocation for both inbound (procurement) and outbound (shipping) orders by charting out various suggested routing solutions
- Managing Warehouse Management System to control movement and storage of materials and process the associated transactions, including shipping, receiving of goods.
Education
Master of Science - Engineering Management (Integrated Logistics & Supply Chain Management
University of Technology
Sydney03.2012
Master of Science - Manufacturing Engineering & Management
University of New South Wales
Sydney02.2011
Bachelors - Mechanical Engineering
Dr. M.G.R. University
Chennai,India06.2008
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Leadership
- Organization and Time Management
- Team building
- Decision Making
Strengths and Attributes
- Demonstrated leadership qualities with genuine ability to influence.
- Highly diligent with strong communication and presentation skills.
- Strong analytical ability with decisive decision making.
- Process Re-Engineering ,Analyzing and Automating.
- Inventory Planning and accurate forecasting to maintain the Customer SLA
- Import/Export,Global trade compliance and liasing with 3PL.
Certification
- Certified Green belt Six Sigma
- Certified Hardware Asset Management Professional (CHAMP)
- Certified DCFC(Data Centre Foundation Course)
Timeline
Inventory and Asset Technician Lead
Microsoft Azure- Cloud Operations
10.2017 - Current
Operations & Customer Support Executive
APL Logistics
04.2013 - 10.2017
National Customer Service Administrator
DB Schenker, Sensitive Freight Services
07.2012 - 03.2013
Master of Science - Engineering Management (Integrated Logistics & Supply Chain Management
University of Technology
Master of Science - Manufacturing Engineering & Management
University of New South Wales
Bachelors - Mechanical Engineering
Dr. M.G.R. University
- Certified Green belt Six Sigma
- Certified Hardware Asset Management Professional (CHAMP)
- Certified DCFC(Data Centre Foundation Course)
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