Pınar Özişci
Partner Of Family Jeweler Company
Istanbul
Summary
Personable and highly organized, with natural aptitude for customer service and problem-solving.
Consistently collaborates well with team members and focuses on achieving results.
Overview
13
13
years of professional experience
Work History
Partner of Family Jeweler Company
Ozisci Kuyumculuk
09.2022 - Current
- Spearhead customer engagement and service strategies to enhance satisfaction and loyalty.
- Oversee operational efficiency, inventory management, and team coordination.
Airline Reservation Agent
Turkish Airlines
03.2022 - 06.2022
- Assisted in reducing company costs by identifying opportunities for discounts or promotions during the booking process.
- Managed multiple phone lines while prioritizing tasks effectively, resulting in efficient handling of high call volumes without sacrificing quality of service.
- Participated in ongoing training programs to stay current on industry trends and best practices, ultimately providing better service to customers.
- Ensured timely follow-up with clients regarding changes in itineraries or flight status updates, keeping them informed throughout their journey.
Retail Sales Assistant
Gucci
11.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Increased sales by providing exceptional customer service and product knowledge.
Assistant
Prae Legal International Law and Consultancy
01.2015 - 04.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Internship Student
Attorney Fatih Volkan
06.2012 - 08.2012
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
Education
Bachelor of Arts - European Studies, French Pathway
King's College London
London, England07-2015
Bachelor of Arts - International Relations
Sciences Po Paris
07-2014
Conservatory - Musical Theatre
Istanbul University State Conservatory
Istanbul07-2018
High School Diploma - The International Baccalaureate
TASIS The American School in England
London, England07-2010
Additional Information
2016
The Raw Culinary Arts and Hospitality Institute
RGI Executive Director Şef Mehmet AK
2016 May
MSA The Culinary Arts Academy
Curriculum I
Raw Chef Apprentice Certification
Raw Food Certification
2016 June
Gedik Universitesi (GÜYEM)
Stage Performance at venues as vocalist. As well as, collaboration with music producers for a single and album production.
Timeline
Partner of Family Jeweler Company
Ozisci Kuyumculuk
09.2022 - Current
Airline Reservation Agent
Turkish Airlines
03.2022 - 06.2022
Retail Sales Assistant
Gucci
11.2019 - 01.2020
Assistant
Prae Legal International Law and Consultancy
01.2015 - 04.2015
Internship Student
Attorney Fatih Volkan
06.2012 - 08.2012
Bachelor of Arts - European Studies, French Pathway
King's College London
Bachelor of Arts - International Relations
Sciences Po Paris
Conservatory - Musical Theatre
Istanbul University State Conservatory
High School Diploma - The International Baccalaureate
TASIS The American School in England