PINAR KACAR
Chief Sales & Revenue Officer
Göktürk Eyüp
Summary
Customer-oriented Award-Winning Sales & Business Development Executive with 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments in multi regions. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Strategic Product Marketing Proven expertise in driving sales and prepare go to market strategies and adept in analyzing market dynamics and consumer behaviors to create lucrative solutions from scratch .
Capture untapped global revenue opportunities through cultivating relationships, building cultural bridges and closing 7- figure deals with customers and international partners in Middle East & Europe
Uniquely talented at breaking down complex problems into aggressive, to create sustainable profitability and growth.
Consistently penetrating new global markets to reach largest market share and enhance shareholders value
Overview
27
27
years of professional experience
26
26
years of post-secondary education
Work History
Chief Sales & Marketing & Business Dev. Officer
Kahve Dunyasi
Istanbul
01.2023 - Current
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased sales by 150% within 6 months
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Increased company profits through performance optimization strategies and efficiency improvements.
Country Manager
Samsung Electronics
Istanbul
01.2014 - 01.2023
- Generated $250M in revenue with 3-year CAGR of 120%
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Leading sales and product & marketing country manager role focus on technology products.
- Market Leader for last 8 concurrent years
- Distributor & Channel Management continental wise
- People Management more than 30 in Turkey and MEA
- Managing market at both consumer\online\B2C2B and B2B in Turkey and Middle East Region
- Preparing GO TO MARKET strategies for new product launch both at B2B and B2C
- One Samsung Initiative Program Director for Turkey and Middle East Region
- Steered all aspects of global market expansion planning while ensuring profitability and building local & international alliances.
- Recipient of numerous industry awards, including Most Revenue Generated Product at key retailer, Best Digitalization Project at telco operator
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Managed financial, operational and human resources to optimize business performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative sales and marketing strategies to facilitate business expansion.
General Manager & Chief Innovation Officer
Aksa Technology / Kazancı Holding
Istanbul
01.2012 - 01.2014
- Manage corporate office and 650 branch offices in Turkey, supporting total of 4100 employees in Turkey, UK, USA, Dubai, Algeria and China.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Facilitated rapid company growth from $5M to $15M first year; and to $30M second year with direct team of 4 sales managers and their respective staff (approximately 100 employees)
- Accelerate Digital Business Strategy to drive faster digital transformation of Kazancı Holding with 78 companies within 2 year including USA, UK; UAE; Algeria and China to be agile and make quick business decisions informed by currently available data.
- Achieved significant cost savings ~ $3M USD\yearly by re-structuring call center; ERP and Industry 4.0 implementations with Deloitte.
- Devised innovative media and VAS offerings, creating additional revenue stream worth at utility ~$50M.
- Revamped sales strategy, implemented effective consolidated solution package strategies, trained high-performance sales team and helped corporate image of Aksa Technology.
Chief Business Development & Chief Operation Officer
Fiba Retail (Marks & Spencer, Gap & Banana Republic & Aeropostale)
Istanbul
01.2006 - 01.2012
- Develop strategic business development plans, coordinated activities between Product, Marketing, and Sales, to formulate optimal product & sales strategies.
- Exceeded goals by 25%, which ranked among top of M&S Franchisees Sales Division
- Brand Extension and go to market strategies for brands in Turkey, Russia and Ukraine
- Digital first, Remote first;” Enabled anywhere operations — where customers, employers and business partners operate in physically remote environments.
- Streamline Hyper automation legacy business processes, creating immensely expensive and extensive issues for business development, new reward loyalty platform enabled incremental sales of $260K\monthly, cost saving $300K by telecommunications.
- Manage €10M annual operating budget for Turkey and €8M annual budget for remaining region.
- Be first online business initiator at M&S Franchisees worldwide with Markafoni and Trendyol.
- Annually $1,5M saved by developing significant supply chain productivity and costs improvements saving four labor hours per day at third-party logistics (3PL) operations and speeding seasonal preparation times to one day from thirty-five.
- Receiving corporate awards for best projects in 2009 (CRM) in the franchisees and 2007 (POS/cash register system) at Marks & Spencer Worldwide.
- Earned highest Leadership Assessment among peers with scores significantly above national average each year.
- Developed strategic stock plans, coordinated activities between Product, Marketing and Sales to formulate optimal product strategies.
- Manage e-commerce platforms and ex-stock planning at outlets including procurement & purchasing processes in corporate including budget management, gross margin, campaigns and product selection.
- Led major outlet store organization restructuring that resulted in increased customer satisfaction, while yielding annual net cost savings of $1.7 million.
Director of Sales
Microsoft Corporation
Istanbul
01.1998 - 01.2006
- Leadership team member credited with guiding technology sales growth and managing change as visionary and revenue leader in highly competitive telecommunication market.
- Overachieved professional services revenue target by 45%, producing $500M despite global economic recession in 2005.
- Chosen as Worldwide Best Seller in 2004
- Experienced in finance, retail, telco, government, FMCG and hospitality.
- Build from ground up since 2000 with focus on customer performance contract needs, C-level/tech relationships, engineering collaboration and technical troubleshooting, and push for improved accountability.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Managed financial, operational and human resources to optimize business performance.
- Contract & Outsource vendor management.
- Monitored key business risks and established risk management procedures.
- Created succession plans to provide continuity of operations during leadership transitions.
- Formulated and executed strategic initiatives to improve product offerings.
IT Manager
3M
Istanbul
07.1996 - 01.1998
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Assisted in development of long-term strategies to grow department and resources.
- Interacted and negotiated with vendors, outsourcer and contractors to secure products and services.
Education
Bachelor of Science - Computer Science & Engineering
Bosphorous University
Istanbul, 34 09.1991 - 06.1996
Development & Certifications -
George Washington University
United States 01.2003 - 07.2024
ITIL and Microsoft Certified Systems Engineer (MCSE) - undefined
Skills
Effective leader
Accomplishments
· 2022 Best Country Worldwide – Online Sales
· 2022 Best Performer – Middle East
· 2021 Best Marketing – Middle East
· 2020 Best Seller Award
· 2017 Product Expansion Award
· 2015 Best Innovative Project Award
· 2014 Customer Satisfaction Award
· 2009 Best Innovative Project Award
· 2007 Best Product of the Year
· 2006 Great People Appreciation Award
· 2004 World Wide Best Star Seller Performance Award
· 2002 Gold Star Employee Award
Timeline
Chief Sales & Marketing & Business Dev. Officer
Kahve Dunyasi
01.2023 - Current
Country Manager
Samsung Electronics
01.2014 - 01.2023
General Manager & Chief Innovation Officer
Aksa Technology / Kazancı Holding
01.2012 - 01.2014
Chief Business Development & Chief Operation Officer
Fiba Retail (Marks & Spencer, Gap & Banana Republic & Aeropostale)
01.2006 - 01.2012
Development & Certifications -
George Washington University
01.2003 - 07.2024
Director of Sales
Microsoft Corporation
01.1998 - 01.2006
IT Manager
3M
07.1996 - 01.1998
Bachelor of Science - Computer Science & Engineering
Bosphorous University
09.1991 - 06.1996