Percy Ezewele
Ankara,06
Summary
Veteran Restaurant Manager with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
7
7
years of professional experience
Work History
Restaurant Owner/Operator
Self-employeed
02.2018 - Current
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
Restaurant Manager
Mama J African Food Restaurant
08.2022 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- I used my knowledge in videography to promote the business
Education
Bachelor of Arts - Hospitality Management
University of Mediterranean Karpasia Nicosia
Kemal Aksay Street Nicosia Mersin 10 Turkey02.2022
Skills
- Operational Efficiency
- Online Ordering Management
- Local Regulations Compliance
- Food presentation
- Staff Management
- Customer Engagement
- Staff Leadership
- Operations Management
- Labor Cost Controls
- Business marketing
- Marketing strategy implementation
- Promotional planning
Videography
i have a vast knowledge in videography and video editing and i have used this skills to promote and increase sales for every company i have worked with over the years.
Timeline
Restaurant Manager
Mama J African Food Restaurant
08.2022 - 05.2024
Restaurant Owner/Operator
Self-employeed
02.2018 - Current
Bachelor of Arts - Hospitality Management
University of Mediterranean Karpasia Nicosia