Pelin Karacığan

• Entering Pharma, Tender and Private hospital orders into SAP requests from customers
• Calculation of premiums, surplus goods and analysis reports
• Pharmacy, hospital 2d-code control and reporting to team monthly
• Plan deliveries and manage transportation and logistics processes
• Follow up on contracts and signature processes
• Support the field team (regional managers) in the necessary

reporting

• Managing stock tracking and prepare detailed sales reports to support operational efficiency

• Forcasting stocks for quarterly and yearly reporting to SCM and Finance deparments

• Tracking realization of targets

• Planning and managing delivery processes efficiently

• Monitoring customer credit limits to manage financial risk

• Handling customer complaints effectively to maintain satisfaction

• Facilitating reporting processes for field team

• Managed and tracked stock report preparation and follow-up on a weekly and monthly basis
• Processed customer orders in SAP system ensuring timely and accurate fulfilment
• Checked premium invoices and entered data into system
• Support all aspects of the day-to-day operations of the sales function
• Managed returns process and enforced procedures
• Support sales team with CRM and sales operations systems
• Prepare reports based on requests from manager