Pascale Serhan Mina
Global Business Development Consultant | B2B-SAAS | Software Sales
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Global Business Development Manager | Consultant
Administrate
03.2018 - 01.2023
- Built Prospecting Strategies for new business opportunities for our SaaS product
- Provided frequent communication of business status to the team including sales updates, decision support analytics and new business leads , supporting demand sales and cross-functional departments with appropriate reporting tools
- Created and delivered training and communications to the Global Business Development Team, setting up the team for success for future
- Built and Maintained a powerful sales pipeline
- Coordinated with the Marketing & Sales team for better strategies and opportunities
- Identified and conducted market research to keep up the team with all the updates
- Built OKRs and KPIs for the Business Development team - Illustrated performance against pre-defined KPIs and highlighted improvement areas
- Owned the set up and built out a growing team of BDRs of which includes Hiring, onboarding, coaching and developing great talent.
Business Development Manager
Lynx Facilities & Property Management
06.2017 - 01.2018
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Business Development Manager
Loading Shipping SAL
04.2015 - 06.2017
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Logistics and Supply Chain Manager
Khoury Home
05.2009 - 04.2015
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
Education
BBA - Business Administration And Management
Lebanese University
09.2009 - 09.2012
Skills
Prospect targeting
Relationship building and rapport
Sales pipeline management
Effective negotiator
Critical and creative thinking
Social Selling
Timeline
Global Business Development Manager | Consultant
Administrate
03.2018 - 01.2023
Business Development Manager
Lynx Facilities & Property Management
06.2017 - 01.2018
Business Development Manager
Loading Shipping SAL
04.2015 - 06.2017
BBA - Business Administration And Management
Lebanese University
09.2009 - 09.2012
Logistics and Supply Chain Manager
Khoury Home
05.2009 - 04.2015