Pars Balci

- Manage a diverse portfolio of international e-commerce clients, ensuring full VAT compliance and seamless regulatory onboarding.
- Represent AVASK in the Turkish market, building strategic relationships and strengthening brand positioning among e-commerce sellers.
- Lead partnership initiatives by onboarding consulting firms and service providers in Turkey, expanding AVASK’s affiliate network.
- Design, organize, and deliver client-centric webinars and virtual events, enhancing market education and lead conversion.
- Served as key speaker and host at AVASK’s International Webinar targeting Turkish e-commerce businesses.
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- Co-hosted the Mentor Amazon & AVASK Joint Webinar, promoting best practices in tax compliance and e-commerce growth strategies.
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- Liaised directly with HMRC to expedite VAT registration processes and enhance onboarding timelines.
- Achieved and exceeded KPIs related to client acquisition, webinar attendance, and customer satisfaction scores.

• Delivered premium customer service across two prestigious business centers, acting as the first point of contact for clients and visitors.
• Conducted tailored client tours, handled complex billing and service queries, and maintained compliance with operational standards.
• Supported regional business development meetings, providing logistical coordination and client communication expertise.
• Achieved outstanding customer satisfaction feedback, contributing to site performance targets.

• Provided individualized care and emotional support to residents with physical and learning disabilities in a regulated environment.
• Organized educational and social activities to foster inclusion, independence, and personal growth among residents.
• Trained in safeguarding, health and safety, and person-centered care approaches, ensuring compliance with CQC standards.

• Maintained accurate hotel inventory records, optimized room allocations, and supported dynamic pricing strategies.
• Collaborated with contract managers to update package deals, boosting booking rates and customer engagement.
• Enhanced backend operational systems to improve reservation processing efficiency.

• Managed a team of over 60 customer service and operations staff during peak tourism seasons.
• Oversaw daily operational workflow, including sales tracking, complaint resolution, and booking management.
• Negotiated exclusive contracts with regional hotels, achieving a 15% improvement in profitability margins.
• Designed customized domestic and international travel packages tailored to specific client segments.

• Developed targeted social media marketing campaigns promoting luxury hotel partners to high-value audiences.
• Increased brand visibility and direct bookings through strategic content management and advertising initiatives.
• Monitored digital analytics to measure engagement rates and optimize campaign effectiveness.

• Directed daily operations for domestic tourism sales, customer service, and partner hotel coordination.
• Trained and supervised junior staff on operational procedures and customer engagement protocols.
• Implemented process improvements that streamlined booking workflows and reduced error rates by 10%.