Özge Kasçı
Kagithane
Summary
As an Industrial Engineering graduate from Istanbul University, I have progressed to my current position as a Business Solutions Manager at Starbucks. I possess a strong interest in project management and possess a talent for creating inventive solutions. My focus is on optimizing technical and business processes. I adopt a team-oriented and results-driven approach, guaranteeing that each project I undertake is executed with precision and efficiency.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Business Solutions Manager - Starbucks
Alshaya Group Türkiye
İstanbul
6 2024 - Current
- Team management, Managing security processes, Managing ios, android mobile app, crm system, websites development processes, Managing third party companies for new implementation and development progress, Bug managements, Budget planning and managing, Working with business stekaholders to understand requirements, Preparing the scope documents, Preparing project plans, Presentation of projects and developments to senior management, Creating scrum teams and diagrams, Providing training to support and business users
Business Solutions Supervisor - Starbucks
Alshaya Group Türkiye
İstanbul
03.2023 - 07.2024
- Team management, Managing security processes, Managing ios, android mobile, crm system, websites development processes, Managing third party companies for new implementation and development progress, Bug managements, Working with business stekaholders to understand requirements, Advancing and completing the project according to the project deadline, Presentation of projects and developments to senior management, Preparing the scope documents, Preparing project plans, Creating scrum teams and diagrams, Creating analysis, testing documents, Functional development testing, Web services testing, End users testing
Product Owner
Odeon Software and Technology
İstanbul
10.2022 - 03.2023
- Analyse and perform proactive management of business demands, Work with business stekaholders to understand requirements, Creating scrum teams and diagrams, Prepearing the scope documents, Presentation of projects and developments to senior management, Preparation of project plans, Providing training to support and business users, Advancing and completing the project according to the project deadline, Reporting the weekly sitation the top manager and business lines
Business Analyst
Odeon Software and Technology
İstanbul
10.2020 - 03.2023
- Understand and analyze customer business demands, Managing the analysis, software, testing processes, Preparing analysis, solutions, testing, design, prototyping documentation, Explaining the analysis to the software team, Drawing workflows, Providing training to support and business users, To ensure the necessary coordination among business units, Bug managements, Web service testing, End users testing
Business Analyst
Yurtiçi Kargo Servisi A.Ş.
İstanbul
08.2019 - 10.2020
- Understand and analyze customer business demands, Managing the analysis, software, testing processes, Preparing analysis, solutions, testing, design, prototyping documentation, Explaining the analysis to the software team, Drawing workflows, Providing training to support and business users, To ensure the necessary coordination among business units, Bug managements, Web service testing, End users testing
Operational Systems Analysis and Support Assistant
BANTAŞ NAKIT VE KIYMETLİ MAL TAŞIMA GÜVENLİK HİZMETLERİ
İstanbul
06.2018 - 07.2019
- Understand and analyze customer business demands, Preparing analysis, solutions, design documentation, Android mobile testing, Providing training to support and business users, Explaining the analysis to the software team, Drawing workflows, End users testing, Web service testing
Education
Industrial Engineer -
Istanbul University
01.2013 - 1 2017
Skills
Organizational Development
IT Management
Project Planning
Customer Relationship Management (CRM)
Software Implementation
Operations Management
Technology Roadmap Design
Jira
Confluence
Personal Information
- Date of Birth: 02/23/95
- Gender: Female
Certification
CBAP (Certified Business Analysis Professional)
Skills
Organizational Development
IT Management
Project Planning
Customer Relationship Management (CRM)
Software Implementation
Operations Management
Technology Roadmap Design
Jira
Confluence
Timeline
Business Solutions Supervisor - Starbucks
Alshaya Group Türkiye
03.2023 - 07.2024
Product Owner
Odeon Software and Technology
10.2022 - 03.2023
Business Analyst
Odeon Software and Technology
10.2020 - 03.2023
Business Analyst
Yurtiçi Kargo Servisi A.Ş.
08.2019 - 10.2020
Operational Systems Analysis and Support Assistant
BANTAŞ NAKIT VE KIYMETLİ MAL TAŞIMA GÜVENLİK HİZMETLERİ
06.2018 - 07.2019
Industrial Engineer -
Istanbul University
01.2013 - 1 2017
Business Solutions Manager - Starbucks
Alshaya Group Türkiye
6 2024 - Current