OZAN CAN YILDIZ
Student
Adana
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Backwaiter
Cafe Genevieve
07.2023 - 09.2023
- Reduced wait times for guests by quickly delivering food orders from the kitchen to the dining area.
- Handled difficult situations gracefully, calmly resolving any issues that arose during service hours.
- Collaborated with servers to ensure accurate order delivery, minimizing errors and enhancing guest satisfaction.
Dishwasher
Gather
06.2023 - 07.2023
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Followed supervisor instructions to complete tasks on time.
Bar Waiter
Papillon
05.2022 - 10.2022
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Restaurant Waiter
Mendeline Cafe
06.2021 - 11.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Education
Master of Science -
Alparslan Turkes Science And Technology Unıversity
Adana, Turkey 04.2001 -
Skills
Customer service focus
Cleanliness and hygiene
Strong teamwork
Spread positive energy
Timeline
Backwaiter
Cafe Genevieve
07.2023 - 09.2023
Dishwasher
Gather
06.2023 - 07.2023
Bar Waiter
Papillon
05.2022 - 10.2022
Restaurant Waiter
Mendeline Cafe
06.2021 - 11.2021
Master of Science -
Alparslan Turkes Science And Technology Unıversity
04.2001 -