Ozan Özcan
RPA/ServiceNow Developers
Antalya
Summary
At the company I work for, I had been doing RPA monitoring for many years, and as a result, I started improving myself and obtaining RPA developer certifications. Now, I am able to develop my own processes.
ServiceNow is also part of my job, I took ServiceNow developer trainings and developed end-to-end workflows for our major clients.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
ServiceNow Developer
UniteBT
05.2025 - Current
- Upgraded legacy systems to modernized platforms utilizing out-of-the-box functionality in conjunction with customized enhancements specific to business needs.
RPA Developer
UniteBT
02.2025 - Current
- Analyzed work to generate logic for new systems, procedures and tests.
- Conducted data modeling, performance and integration testing.
Monitoring Team Lead
UniteBT
10.2019 - Current
- Resolved problems, improved operations and provided exceptional service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
Developer
Motion-Steel
11.2018 - 02.2019
- Developed programs from ground up using measured, market-focused approach to eliminate waste and streamline implementation cycle.
- Developed and implemented scanning component using SQL Server.
- Collaborated with IT team and other support staff to develop new applications.
Network Engineer
Entegres
10.2017 - 06.2018
- Performed troubleshooting for Juniper, Cisco and packet analysis.
- Organized frameworks for transferring secure data from internal to external and public networks.
- Created VPN infrastructure for workers, allowing for secure remote connections.
- Performed virtual machine provisioning, VM priority setup and template cloning.
Education
Computer Engineering
Istanbul Ticaret Universty
Callan School
Callon School
LSC Stanton
Skills
Scoped applications
ITIL processes
Service portal design
Service catalog management
UiPath development
Robotic process automation
Certification
All UIpath certifications
Languages
Very Good,4
Timeline
ServiceNow Developer
UniteBT
05.2025 - Current
RPA Developer
UniteBT
02.2025 - Current
Monitoring Team Lead
UniteBT
10.2019 - Current
Developer
Motion-Steel
11.2018 - 02.2019
Network Engineer
Entegres
10.2017 - 06.2018
Callan School
Callon School
LSC Stanton
Computer Engineering
Istanbul Ticaret Universty