Hi, I’m
Öykü Güneş Keskin
Kadıköy,77
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
year of professional experience
Work History
Yer Kafe
Assistant Bar Waiter
2024.03 - 2024.07 (4 education.months_Label)
Job overview
- Enhanced guest satisfaction by providing timely and efficient drink service to patrons.
- Developed rapport with regular customers by remembering their preferences and engaging in friendly conversation during visits, fostering brand loyalty.
- Contributed to a positive work environment through proactive communication and teamwork with colleagues across various departments within the establishment.
Boden
Waiter
2023.10 - 2024.02 (4 education.months_Label)
Job overview
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Atlas Mühürdar 78
Waiter
2023.05 - 2023.10 (5 education.months_Label)
Job overview
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Promoted specials or upsold items to increase average check amount.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Yıldız Technical Universityİstanbul
Bachelor of Science from Chemistry
2001.04
Skills
POS System proficiency
Cleanliness Maintenance
Strong multitasking
Wine pairing
Customer Service
Languages
Turkish
Native language
English
Advanced
C1
Spanish
Elementary
A2
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteImportant To Me
Career advancementFlexible work hoursWork from home optionPersonal development programsTimeline
Assistant Bar Waiter
Yer Kafe
2024.03 - 2024.07 (4 education.months_Label)
Waiter
Boden
2023.10 - 2024.02 (4 education.months_Label)
Waiter
Atlas Mühürdar 78
2023.05 - 2023.10 (5 education.months_Label)
Yıldız Technical University
Bachelor of Science from Chemistry
2001.04