Excell
Oğuzhan Kılıçer
Sales Supervisor
Summary
Results-driven professional with a Bachelor’s degree in International Relations and three years of progressive experience in sales leadership. Served as a Sales Supervisor, excelling in building strong customer relationships, developing strategic plans, and consistently exceeding sales targets. Passion for team collaboration and customer satisfaction drives a commitment to fostering sustainable growth and operational excellence within forward-thinking organizations. Proven ability to leverage analytical skills and market insights to enhance performance and achieve organizational goals.
Overview
11
11
years of professional experience
1
1
Language
Work History
Sales Supervisor
Özdilek Holding Shopping Centers and Textile Inc.
08.2025 - 04.2026
- Developed and executed strategic sales plans to enhance customer satisfaction and successfully achieve/exceed monthly targets.
- Led and mentored the sales team by designing and delivering targeted training programs that significantly improved individual and collective performance.
- Conducted comprehensive market trend analysis to optimize product portfolio and streamline sales processes.
- Evaluated customer feedback and introduced innovative solutions that elevated service quality and operational efficiency.
- Permanent | Full-time | Management Department
Sales Consultant
Ünlem Sigorta Aracılık Danışmanlık A.Ş.
11.2023 - 07.2024
- Delivered expert consultations on insurance products, providing tailored solutions that met individual client needs through effective communication and needs analysis.
- Managed full-cycle sales processes and implemented customer-focused strategies that consistently increased satisfaction and loyalty.
- Collaborated closely with team members to achieve and surpass departmental sales goals.
- Monitored industry developments and adopted proactive approaches to expand the client portfolio.
E-Commerce Responsible
Self-Owned Business Trade
05.2022 - 07.2023
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed all e-commerce operations for a personal online business specializing in furniture and accessories.
- Oversaw online sales processes, product listing, customer relations, and order fulfillment to ensure smooth business performance.
Accounting & Foreign Trade Intern
Erbosan Pipe and Industry
09.2015 - 07.2016
- Assisted in the Accounting and Foreign Trade Department, gaining practical experience in bookkeeping, documentation, and international trade processes.
Education
Bachelor of Science - International Relations
Nevşehir Hacı Bektaş Veli University
Nevşehir, Turkey07-2022
Skills
SAP ERP System
Microsoft Office Suite (Word, Excel, PowerPoint)
Computer Proficiency
Sales Strategy & Planning
Team Leadership & Training
Customer Relationship Management
Market Analysis
Driving
Software
Word
SAP
E-Commerce Panels
Timeline
Sales Supervisor
Özdilek Holding Shopping Centers and Textile Inc.
08.2025 - 04.2026
Sales Consultant
Ünlem Sigorta Aracılık Danışmanlık A.Ş.
11.2023 - 07.2024
E-Commerce Responsible
Self-Owned Business Trade
05.2022 - 07.2023
Accounting & Foreign Trade Intern
Erbosan Pipe and Industry
09.2015 - 07.2016
Bachelor of Science - International Relations
Nevşehir Hacı Bektaş Veli University