OSMAN ALI ARSLAN
Senior Hospitality Executive
Summary
Results-driven hospitality executive with over 25 years of experience in luxury hotel operations, food & beverage management, and housekeeping leadership. Proven track record in driving operational excellence, enhancing guest satisfaction, and leading high-performing teams across internationally recognized hotel brands.
Overview
30
30
years of professional experience
1
1
Language
Work History
Operation Manager
The Peninsula Istanbul
01.2022 - 01.2023
- Coordinated room division operations ensuring luxury service standards.
- Improved interdepartmental communication and workflow efficiency.
Restaurant Manager
NG Sapanca Hotel
01.2020 - 01.2021
- Managed restaurant operations and guest satisfaction.
- Led service teams to deliver high-quality dining experiences.
Housekeeping Office Coordinator
Raffles Istanbul
01.2014 - 01.2020
- Oversaw housekeeping coordination in a luxury environment.
- Ensured service excellence and operational efficiency.
Cluster Restaurant Manager
K&V Tourism
01.2012 - 01.2014
- Managed multiple restaurant operations across locations.
- Standardized service quality and operational procedures.
Earlier Roles
Conrad & Intercontinental Hotels
01.1993 - 01.2012
- Progressed through leadership roles in F&B and housekeeping.
- Built strong operational and team management capabilities.
Education
Business Administration
Anadolu University
Journalism
Gazi University
CORE COMPETENCIES
- Hotel Operations Management
- Food & Beverage Leadership
- Housekeeping & Rooms Division
- Guest Experience & Service Excellence
- Team Leadership & Development
- Process Improvement & Efficiency
Timeline
Operation Manager
The Peninsula Istanbul
01.2022 - 01.2023
Restaurant Manager
NG Sapanca Hotel
01.2020 - 01.2021
Housekeeping Office Coordinator
Raffles Istanbul
01.2014 - 01.2020
Cluster Restaurant Manager
K&V Tourism
01.2012 - 01.2014
Earlier Roles
Conrad & Intercontinental Hotels
01.1993 - 01.2012
Journalism
Gazi University
Business Administration
Anadolu University