ÖMER ULAŞ AK

(Mobile Prepaid Management)

• Managing mobile prepaid revenue management processes, regularly monitoring and reporting KPI's.
• End-to-end management of the existing mobile prepaid customer segment.
• Developing new mobile prepaid products and running their launch process.
• Monitoring mobile prepaid competition.
• Participating in mobile projects as a prepaid contact. (such as a 5G project)
• Monitoring the collection of TKU (Telsiz Kullanım Ücreti) and taking actions to increase collection rates.

(Mobile Prepaid Management)

• Executing the company's transition process from mobile prepaid to mobile postpaid. (switch)
• Managing switch marketing channels end to end.
• Developing new switch products and running their launch process.
• Forecasting switch parameters such as number of subscribers, income expectation, tenure.

(Mobile Prepaid Management)

• Managing mobile prepaid existing customers of the company by developing churn prevention strategies.
• Analyzing customers’ needs and developing churn prevention strategies.
• Supporting new products feasibilities by forecasting churn parameter.
• Contributing to prepare budget on budget period for mobile prepaid management.

(Mass Segment Management)

• Managing mass customers of the bank by developing marketing strategies.
• Monitoring mass segment performance and informing decision-makers about trends.
• Contributing to prepare budget on budget period for mass segment.

(Consumer Loans Product Management)

• Preparing various reports which help bank's marketing processes.
• Developing bank's consumer loan products and making benchmark analysis.
• Support branch employees, find solutions for their problems about sales.

(Deposit and Investment Product Management)

• Preparing various reports which help bank's marketing processes.
• Developing bank's deposit products and making benchmark analysis.
• Supporting branch employees, finding solutions for their problems about sales.

(Large-Scale Companies CRM)

• Preparing customer’s & potential customer’s reports.
• Analyzing customer’s data with YKB’s CRM programs.
• Developing strategy for YKB, and supporting departments such as marketing & sales.

(Manufacturing)

• Observing production line & doing time studies to detect issues with workers or machines.
• Searching for continuous improvement at production and increasing efficiency.
• Providing reporting support in raw material purchasing processes.