Ömer Öztürk

• Developed technical and mechanical proficiency to assist customers and field staff with service issues.
• Handled calls promptly and with courteous professionalism.
• Processed orders, service requests and applied information to customers.
• Maintained working knowledge of products, accounts, representatives, tools and systems.
• Helped streamline repair processes and update procedures for support action consistency.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Exceeded goals through effective task prioritization and great work ethic.
• Maintained energy and enthusiasm in fast-paced environment.

A four-day experience in a textile fair.