Snowboarding , Tennis, Football, Aviation, Traveling
Ömer Keskinsoy
User Researcher
Summary
I am an experienced professional with a diverse background in various roles spanning different industries. Over the past few years, I have worked in positions ranging from air traffic control officer to research analyst and UX research specialist. My career journey has equipped me with a comprehensive skill set, including strong analytical abilities, project management skills, and effective communication capabilities. I have a proven track record of driving success in dynamic and fast-paced environments, collaborating with cross-functional teams, and delivering results that meet or exceed expectations. My background reflects my adaptability, versatility, and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Language
Work History
Air Traffic Controller Officer
Turkish Air Force
06.2012 - 07.2019
- Managing air traffic and ensuring flight safety using radar and communication equipment.
- Intervening quickly and effectively in emergency situations and utilizing crisis management skills.
- Working in accordance with international air traffic control standards and procedures.
- Assuming a leadership role within the team and directing team members.
- Monitoring team members' performance, providing feedback, and supporting their development.
- Solving team-related issues and fostering harmony.
- Enhancing team cohesion and productivity through teamwork and communication skills.
Assistant Planning Manager
Calmio Süt A.Ş.
01.2020 - 07.2020
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
UX Researcher
Xedzone Araştırma Danışmanlık Eğitim ve Tasarım
06.2021 - 11.2022
- Managing and conducting research projects across various sectors and topics.
- Conducting market research, customer analyses, and competitor analyses using various data collection methods.
- Conducting in-depth analysis using quantitative and qualitative research techniques and reporting findings.
- Preparing research findings in presentations and effectively communicating with stakeholders.
- Continuously improving research processes and methodologies.
- Mentored junior researchers in best practices, fostering a high-performing team environment.
UX Research Specialist
n11
11.2022 - Current
- Leading user experience (UX) research initiatives to inform product design and development decisions.
- Planning and conducting a variety of qualitative and quantitative research studies, including usability testing, interviews, surveys, and heuristic evaluations.
- Analyzing research findings to identify user needs, pain points, and opportunities for improvement.
- Collaborating closely with product managers, designers, and developers to integrate user feedback into product iterations.
- Advocating for the user throughout the product development lifecycle, ensuring that user-centered design principles are upheld.
- Conducting competitive analyses to identify best practices and industry trends in UX design.
- Presenting research findings and insights to stakeholders in a clear and compelling manner.
Education
Industrial Engineering -
Turkish National Defence University
İstanbul 09.2007 - 05.2011
Skills
Microsoft Office
FigmaMiroOptimal WorkshopUserTestingJiraConfluenceTeamwork
Qualitative Research
Research design
Quantitative Research
References
If requested, references can be provided.
Interests
Timeline
UX Research Specialist
n11
11.2022 - Current
UX Researcher
Xedzone Araştırma Danışmanlık Eğitim ve Tasarım
06.2021 - 11.2022
Assistant Planning Manager
Calmio Süt A.Ş.
01.2020 - 07.2020
Air Traffic Controller Officer
Turkish Air Force
06.2012 - 07.2019
Industrial Engineering -
Turkish National Defence University
09.2007 - 05.2011