Office
Olcay Fener
Operations Manager
Miami
Summary
Real estate professional with robust background in property valuation and market analysis. Skilled in leveraging industry knowledge to provide accurate and reliable assessments. Strong focus on collaboration and achieving results, adaptable to shifting priorities. Adept at client communication, data interpretation, and regulatory compliance.
Experienced with property valuation and market analysis, ensuring precise and informed appraisals. Utilizes strong analytical skills to assess property values and prepare comprehensive reports. Knowledge of industry standards and local market trends enhances accuracy and reliability of valuations.
Overview
17
17
years of professional experience
9
9
Certifications
2
2
Languages
Work History
Real Estate Appraiser
Olcay Real Estate
11.2020 - Current
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Researched land, property and market values to complete estimations.
Senior Operations Manager
Garanti Bank
05.2015 - 09.2020
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Enhanced team productivity by providing effective training programs and performance management systems.
Operations Specialist
Yapi Kredi Bank
06.2011 - 08.2014
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Analyzed and evaluated operational issues and determined cost-effective solutions.
Operations Officer
Loomis Secured Logistics
07.2008 - 04.2011
- Implemented quality control procedures to maintain high standards in field operations while minimizing errors or discrepancies.
- Cultivated strong relationships with clients, maintaining a high level of customer satisfaction and fostering long-term partnerships.
- Enhanced team collaboration through effective communication and coordination of tasks.
Education
BBA - Business Management
Anadolu University
04.2001 -
Master of Arts - College Mechanical Technician
Yıldız Technical University
04.2001 -
High School Diploma -
Tozkoparan
Istanbul, Turkey 04.2001 -
Skills
Property valuation
Data collection
Client communication
Site inspection
Zoning regulations
Real estate law
Legal requirements
Certification
Master Environment and Traffic Master Instructor
Driver's License
I am qualified to drive motorcycles, all kinds of passenger vehicles, minibuses, buses, trucks and lorries.
Software
Autocad
Timeline
Real Estate Appraiser
Olcay Real Estate
11.2020 - Current
Responsible Real Estate Consultant MYK Licensing
01-2020
SRC 4 Domestic Cargo Transport Document
06-2016
SRC 2 Domestic Passenger Transport Document
03-2016
Psychotechnical Competence Certificate
09-2015
Senior Operations Manager
Garanti Bank
05.2015 - 09.2020
Armed Repair Shop Opening Certificate
04-2013
Armed Security and Close Protection
06-2012
Operations Specialist
Yapi Kredi Bank
06.2011 - 08.2014
E-Business Management
04-2011
CertifieMaster Steering Master Instructord
07-2010
Master Environment and Traffic Master Instructor
05-2010
Operations Officer
Loomis Secured Logistics
07.2008 - 04.2011
BBA - Business Management
Anadolu University
04.2001 -
Master of Arts - College Mechanical Technician
Yıldız Technical University
04.2001 -
High School Diploma -
Tozkoparan
04.2001 -