Oladele Whenayon Famasu
Digital Exchange
Istanbul,Istanbul
Summary
Dynamic Floor Manager at Sweet Sensation Confectionery with a proven track record in employee management and customer relations. Enhanced product quality and satisfaction through effective training and operational improvements, achieving significant sales growth. Skilled in POS systems and policy enforcement, fostering a high-performing team environment.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Sales Executive
Enoch.O Digital Exchange
07.2016 - Current
- Executed targeted sales strategies, achieving consistent revenue growth through effective lead generation.
- Developed strong client relationships, enhancing customer satisfaction and retention.
- Delivered product demonstrations, effectively communicating value propositions to prospective clients.
- Collaborated with marketing team to align campaigns with sales objectives, improving overall outreach efforts.
- Analyzed market trends to identify new business opportunities and refine sales tactics accordingly.
- Monitored sales performance metrics, providing insights for strategic decision-making and process improvement.
- Trained junior sales staff on best practices and company offerings, fostering a collaborative team environment.
Floor Manager
Sweet Sensation Confectionery
03.2008 - 06.2013
- Managed daily store operations for smooth functioning and achieving sales targets.
- Supervised daily operations to ensure optimal product quality and customer satisfaction.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Trained and mentored new staff on company policies and operational procedures.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Implemented inventory management practices to reduce waste and enhance stock availability.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
Education
Master of Science - Economics And Finance
Istanbul GELISIM University
Istanbul 06.2022
Bachelor of Science - Computer And Information Systems
Lagos State University
Lagos Nigeria08.2016
Skills
Sales development
Customer relations
Performance optimization
Employee management
POS systems
Policy enforcement
Timeline
Sales Executive
Enoch.O Digital Exchange
07.2016 - Current
Floor Manager
Sweet Sensation Confectionery
03.2008 - 06.2013
Master of Science - Economics And Finance
Istanbul GELISIM University
Bachelor of Science - Computer And Information Systems
Lagos State University