Okan Ozdemir
Operations Manager
Istanbul
Summary
I am a results-driven professional with expertise in logistics and warehouse operations. With a proven track record of 17 years in the industry. I have demonstrated my ability to optimize supply chain processes and efficiently manage warehouse operations.
Overview
17
17
years of professional experience
Work History
Operations Manager
DHL Supply Chain - Turkey
5 2022 - Current
- Plan and drive strategic vision for logistics, warehouse, transportation and customer services
- Operate the warehouse in compliance with HS&E regulations to establish and practice a culture of safety among the team members at all times
- Manage and drive all logistics employees to performance excellence
- Oversee all warehouse activities within multiple warehouses
- Negotiation and Liaising with customers
- Create & Manage Operations annual budget and manage P&L
- Recruit additional personnel when needed
- Resolve any arising problems or complaints
- Analyze operational reports to identify trends and recommend solutions to management
- Contact clients directly to negotiate terms and conditions and render renewal contracts
Operations Executive
DHL Supply Chain - Turkey
09.2020 - 05.2022
- Ensure compliance to all operations related to regulations, procedures, and policies
- Assist improvement efforts that increase the throughput and reduce operating costs
- Handle administrative matters related to daily operations and improvements on site
- Monitor all warehouse & distribution performance data to identify, avoid, or mitigate potential risks and ensure success against organizational objectives
- Assist site manager to plan manpower for all operations on site
- Understand how to motivate & encourage employees to meet and exceed targets and goals
- Create & Manage operations budget and P&L
- Communicate with Site manager to develop strategic operations goals
- Prepare quotations for tender with interpreting tender specifications
- Managed team of 150+ employees
Operations Responsible
DHL Supply Chain - Turkey
07.2013 - 08.2020
- Monitor all warehouse & distribution performance data to identify, avoid, or mitigate potential risks and ensure success against organizational objectives
- Assist improvement efforts that increase the throughput, improve service, and reduce operating costs
- Understand how to motivate & encourage employees to meet and exceed targets and goals
- Measure the performance of warehousing with Operation Management System's requirements
- Make sure that the warehouse processes are compatible with HSE and Quality necessities
- Stock reconciliations with the customer
- Create and manage operations budget and P&L
- SAP (MM & WM) + RedPreirie, JDA, OMS, TMS
System Supervisor
DHL Supply Chain - Turkey
11.2011 - 07.2013
- MIS Data Entry & EDI Flow
- Domestic & Export Stock Management
- Execute orders & prioritization of the preparation sequence
- Validate outbound & inbound deliveries and issue documents for the trucks
- To be able to resolve complaints with the relevant customers
- Extract and issue specific reports related to the Logistics Activities
- SAP, Mantis LV3, UNISON WMS.
System Operator
DHL Supply Chain - Turkey
06.2007 - 12.2009
- MIS Data Entry & EDI Flow
- Domestic Export Stock Management
- SAP, Mantis LV3, UNISON WMS
Education
Foreign Language - English -
London School of Business and Finance - London, UK
10.2010 - 2011.05
Bachelor's Degree - Faculty of Economics, Economics - undefined
Anadolu University (Distance Education) - Turkey
09.2005 - 2008.06
Associate Degree - Economic and Managerial Sciences Faculty, Banking and Insurance - undefined
Gaziosmanpasa University (Formal Education) - Turkey
09.2003 - 2005.06
Accounting - undefined
Dilek Satanic Ticaret Meslek Lisesi - Turkey
09.1998 - 2001.06
Skills
Excellent computer literacy, with a solid knowledge of MS Office
Advanced level of SAP knowledge
Strong prioritization abilities
Strong knowledge of warehouse management and logistics services
Strong decision-making and problem-solving skills
Be able to work well in a fast-paced environment and under stress
Ability to work with multi-disciplinary teams
Timeline
Operations Executive
DHL Supply Chain - Turkey
09.2020 - 05.2022
Operations Responsible
DHL Supply Chain - Turkey
07.2013 - 08.2020
System Supervisor
DHL Supply Chain - Turkey
11.2011 - 07.2013
Foreign Language - English -
London School of Business and Finance - London, UK
10.2010 - 2011.05
System Operator
DHL Supply Chain - Turkey
06.2007 - 12.2009
Bachelor's Degree - Faculty of Economics, Economics - undefined
Anadolu University (Distance Education) - Turkey
09.2005 - 2008.06
Associate Degree - Economic and Managerial Sciences Faculty, Banking and Insurance - undefined
Gaziosmanpasa University (Formal Education) - Turkey
09.2003 - 2005.06
Accounting - undefined
Dilek Satanic Ticaret Meslek Lisesi - Turkey
09.1998 - 2001.06
Operations Manager
DHL Supply Chain - Turkey
5 2022 - Current