Okan Çelik

Starting my career at 2022, my first experience was being a Hotel Guide for Guests that made their reservations from ETS Travel, which we can say its the biggest Tour agency in Turkey.

I've ben a Hotel Guide for 3 months in total for my school internship. Usually i was responsible for 1 hotel, but in summer sometimes hotels would get very crowded of, we couldn't contact guest sometimes, so i've became responsible for 4 to 5 hotels at the same time to help my coworkers.

While working i built personal relationships with guests and improved my communication skills. I was very good at solving problems as fast as possible and helping my guests to calm down by offering them different solutions. Sending groups to boat or safari tours, even going together with them sometimes.

Later realised i had no future in Hotel Guide so, left the job.

Right now it's been 13 months for me, i've been working as a front office employee, reception. Learned a lot and further improved my english level and communication skills.

Willmont Hotel - Front Office Manager / Cihan Sinir - 90 505 816 45 80