Summary
Overview
Work History
Education
Skills
Websites
Business Mail
Business Address
Military Status
Sap Experience
Business Phone
Personal Information
Certification
Timeline
Generic
Okan ALTUN

Okan ALTUN

SAP Customer Experience Solution Architect
ISTANBUL

Summary

Okan ALTUN has been working as an SAP Consultant since 2015. He has participated in many projects about implementation and configurations in Cloud for Customer, SAP CRM. He has lead many project and team successfully. Also, He has a lot of experiences about species business sector process ISU, Sales, Core Service and well-experience customer journey design according to new products based on java layer. Also he has good knowledge non-SAP tools like soap and postman for solution needs as soap or restful services.

Overview

9
9
years of professional experience
1
1
Certification
1
1
Language

Work History

SAP Customer Experience Solution Architect

Solvia Digital Solutions
01.2015 - Current

About Solvia Digital Solutions

Solvia Digital Solutions is a technology company specializing in customer relationship management (CRM) and cloud-based customer relationship management (C4C). The company provides innovative solutions to help clients optimize sales and service processes.

My Role as SAP CRM and C4C Consultant

I serve as a SAP CRM and C4C consultant within the company. In this role, I have provided consultancy services on various projects to enable clients to effectively utilize CRM systems. These projects involve enhancing and optimizing processes in sales and service areas.

Areas of Expertise

  • Sales and Service Processes: I have expertise in designing and implementing sales and service processes tailored to customer needs. By understanding clients' business requirements, I integrate SAP CRM and C4C solutions effectively.
  • Integration and SAP ERP/S4HANA Integration: I specialize in managing the integration of SAP CRM and C4C systems with other business applications, including SAP ERP and S4HANA. This involves deep experience in integrating SAP ERP and S4HANA with other systems to streamline business processes and ensure data integrity.
  • Project Management and Team Leadership: I possess knowledge in project management and have experience leading teams. This includes overseeing project timelines, resource allocation, and ensuring effective communication among team members to achieve project goals.

Career Progression

After three years of working as a junior consultant in the industry, I have progressed to the senior consultant level at Solvia Digital Solutions. In the past year, I have also served as a solution architect, further demonstrating my expertise in providing strategic solutions to our clients.

Education

Bachelor of Engineering - Industrial Engineering

University of Sakarya
Adapazarı, Turkey
04.2001 -

Skills

  • Requirements Gathering
  • Software Development Lifecycle
  • Cloud Computing Expertise
  • Performance Optimization

Business Mail

oknaltn1@gmail.com

Business Address

Kadiköy District, ISTANBUL, TURKEY

Military Status

Completed

Sap Experience

SAP CRM Sales & Service, 

SAP Cloud for Sales & Service, 

Cloud Platform Integration (CPI), 

ODATA (Standard and Custom), 

SAP CRM Integration with ERP (SD, PM, FI, MM, HR, CO, PO etc.), 

SAP CRM Integration with SAP IS-U (Utilities - Gas and Electricity), 

SAP Solution Manager, 

S4/HANA Customer Management/Shared Service Framework, 

Ms Excel / Jira

Business Phone

+905363740782

Personal Information

Driving License: B Class

Certification

Https://www.credly.com/badges/568314db-9628-4a18-b1ba-3da54e816c56

Timeline

Https://www.credly.com/badges/568314db-9628-4a18-b1ba-3da54e816c56

01-2024

SAP Customer Experience Solution Architect

Solvia Digital Solutions
01.2015 - Current

Bachelor of Engineering - Industrial Engineering

University of Sakarya
04.2001 -
Okan ALTUNSAP Customer Experience Solution Architect