OĞUZHAN TOSYALI
BRANCH MANAGER
Kocaali,59
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Branch Manager
CENGİZ İNLER
08.2023 - Current
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
Sales Associate
İMZA
05.2022 - 07.2023
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Engaged with customers to build rapport and loyalty.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built relationships with customers to encourage repeat business.
Sales Associate
VİVENSE HOME & LIVING
06.2018 - 02.2022
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Mechanical Engineering
KOCAELİ UNIVERSITY
KOCAELİSkills
- Relationship Building
- Coaching and Mentoring
- Interviewing and Hiring
- Analytical Skills
- Strategic Planning
- Goals and performance
- Time Management
- Reliability
- Adaptability and Flexibility
- Teamwork and Collaboration
- Continuous Improvement
- Staff Management
- Shift Scheduling
Timeline
Branch Manager
CENGİZ İNLER
08.2023 - Current
Sales Associate
İMZA
05.2022 - 07.2023
Sales Associate
VİVENSE HOME & LIVING
06.2018 - 02.2022
Mechanical Engineering
KOCAELİ UNIVERSITY