Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oguzhan Eryılmaz

Content Moderator
İstanbul

Summary

Graduate of Sakarya University's Department of Foreign Languages Education (English Teaching) with strong communication, language, and teaching skills. Experienced in customer service roles in Turkey and England, as well as sales consultancy in the retail sector. Familiar with obligations outlined in various job descriptions. Recognized for adaptability and quick learning abilities to excel in new environments.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

Content Moderator

Conectys Türkiye İletişim Hizmetleri
03.2024 - Current

As a social media moderator, I work to ensure that user content such as videos, images or live broadcasts that are suitable or inappropriate for users to view are filtered, reported and the artificial intelligence that filters these content is trained, thus making the user experience healthier.

  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.

Customer Service Agent

Procat Danışmanlık Yazılım Telekomünikason
11.2023 - 1 2024
  • Within the scope of a 2-month project within Procat Danışmanlık Yazılım Telekomünikason, I worked as a customer service representative between Turkey and England on behalf of the JD Sports brand, whose customer portfolio is mostly of British origin. I have all the skills and knowledge required by the position.

Sales Consultant

Defacto Perakende Ticaret Anonim Şirketi
06.2022 - 10.2023
  • I have 15 months of work experience at Defacto Retail Trade Joint Stock Company. I have worked in every department required by the job description in the retail industry and I have the persuasion skills required by the business dynamics.

Education

TESOL - English Language Teaching

Sakarya University
Adapazarı, 54
09.2017 - 06.2022

Skills

    Social media knowledge

    Content Management

    Online research

    Patience and Tolerance

    Customer Service

Languages

Turkish
Proficient
C2
English
Advanced
C1

Timeline

Content Moderator

Conectys Türkiye İletişim Hizmetleri
03.2024 - Current

Customer Service Agent

Procat Danışmanlık Yazılım Telekomünikason
11.2023 - 1 2024

Sales Consultant

Defacto Perakende Ticaret Anonim Şirketi
06.2022 - 10.2023

TESOL - English Language Teaching

Sakarya University
09.2017 - 06.2022
Oguzhan EryılmazContent Moderator