Oguz BALCI
Lecturer
Gaziantep
Summary
Dynamic professional with a strong background in operations management and entrepreneurship education, previously at University of Gaziantep. Proven ability to enhance productivity and customer satisfaction through effective problem-solving and strategic planning. Skilled in qualitative research and human resources management, driving significant improvements in team performance and operational efficiency.
Overview
26
26
years of professional experience
Work History
Lecturer of Business Administration
University of Gaziantep
09.2009 - Current
Store Manager
Erk Paz.San.Tic. A.Ş. (Colins Jeans)
10.2006 - 09.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Store Manager's Assistant
Kiğılı Giyim Pazarlama Tic. A.Ş.
09.2003 - 09.2006
- Played an active role in loss prevention efforts by maintaining vigilance and reporting suspicious activity to store manager and security personnel.
- Established rapport with clientele through personalized interactions, building loyalty among returning customers.
- Increased operational efficiency by regularly reviewing store processes and suggesting improvements where necessary.
- Enhanced customer satisfaction through attentive service and efficient resolution of concerns.
Production Manager
Serbetci Nakis Konfeksiyon A.Ş
05.1999 - 05.2003
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Education
MBA - Production And Marketing
University of Gaziantep
Gaziantep, Turkey 04.2001 -
Bachelor of Administration - Business Administration And Management
University of Anadolu, Bussiness Administration
Eskişehir, Turkey 04.2001 -
High School Diploma -
Gaziantep Anatolian High Scholl
Gaziantep 04.2001 -
Skills
Entrepreneurship education
Timeline
Lecturer of Business Administration
University of Gaziantep
09.2009 - Current
Store Manager
Erk Paz.San.Tic. A.Ş. (Colins Jeans)
10.2006 - 09.2008
Store Manager's Assistant
Kiğılı Giyim Pazarlama Tic. A.Ş.
09.2003 - 09.2006
MBA - Production And Marketing
University of Gaziantep
04.2001 -
Bachelor of Administration - Business Administration And Management
University of Anadolu, Bussiness Administration
04.2001 -
High School Diploma -
Gaziantep Anatolian High Scholl
04.2001 -
Production Manager
Serbetci Nakis Konfeksiyon A.Ş
05.1999 - 05.2003