Technology , services apps , new inventions , sales
Obada Alhafi
FinTech & Banking & Finance
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals , excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sales Manager
SICCO - Industrial Company
Damascus
01.2019 - 09.2020
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Attended industry shows, conventions and other meetings .
Financial Sales Consultant
SICCO - Industrial Company
Damascus
01.2018 - 01.2019
- Oversaw financial sales to monitor compliance with legal requirements and company policies.
- Collected data on competitors' pricing and promotions through primary and secondary research techniques.
- Led project team to develop policies and procedures incorporating customer input.
- Educated employees on promotional installment programs, origination processes and compliance requirements related to finance.
Accounts Assistant
Lamasat
Damascus
01.2017 - 01.2018
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Organized data into multiple spreadsheets to streamline data.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
Customer Service Executive
Meizaj
Damascus
06.2016 - 12.2016
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Persuaded customers to sign up for customer loyalty program to generate additional company revenue.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
Sales Representative
Meizaj
Damascus
06.2015 - 05.2016
- Created professional sales presentations and to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Education
Bachelor of Business Administration And Finance - Finance And Banking
International University of Science And Technology
Damascus , Syria 10.2015 - 07.2020
Master of Financial Technology - FinTech , Finance Technology
Bahçeşehir University
Istanbul , Turkey 10.2020 - 09.2022
Skills
Time management
Teamwork and Collaboration
MS Office
Problem-Solving
Database Management
Sales Reporting
Interests
Timeline
Master of Financial Technology - FinTech , Finance Technology
Bahçeşehir University
10.2020 - 09.2022
Sales Manager
SICCO - Industrial Company
01.2019 - 09.2020
Financial Sales Consultant
SICCO - Industrial Company
01.2018 - 01.2019
Accounts Assistant
Lamasat
01.2017 - 01.2018
Customer Service Executive
Meizaj
06.2016 - 12.2016
Bachelor of Business Administration And Finance - Finance And Banking
International University of Science And Technology
10.2015 - 07.2020
Sales Representative
Meizaj
06.2015 - 05.2016