Oana Calen

Follow-up and communication with all teams involved in order processing having the role of mediation; management of order entry, claims, the entire supply chain process, logistic issues (delivery problems, loss of parcels, etc), assuring the cleaning of orders, treating any blocking issues.

holding french courses for all levels (A1-C1) for any age using french methods, in person or online via ZOOM.

Personnel administration for the French employees of Société Générale of France, treating administrative demands like absences, using a ticket system

solving technical software issues for a medical tool RMI

treating inbound calls, escalating technical problems to N2 team

reinstalling the toll (if needed), solving error using a data base.

France bookmarket prospecting, organization of cultural events, managing book orders, receiving of deliveries from France, writing reviews

administrative tasks for the Universitary Pole, mediation between teams (planning the profesional trips, trip expenses and reimbursements)

managing the applications for the French Governement Fellowships, contacting the members to organize universitary events

translation of documents

approval of administrative requests

helping the communication teams to promote universitary events

role of mediation between Renault's car conceptors teams and the international translation company of Poland, assuring that translation in all languages respects Renault Academy standards.

quality standards assurance of training modules (sales, mechanical etc), planning the delivery of modules to different national Renault markets respecting strict deadlines

assuring the translation for sociological reserach with interviews with local government actors driven by a french specialist, translating documents about the new land law, organizing the inteviews