

Proven leader in healthcare and retail sectors, notably with Group Florence Nightingale Hospitals, where I enhanced patient care and satisfaction across the Balkans. Expert in sales and marketing strategies, I excel in operational management and business development. Known for empathy and dedication, I consistently drive growth and build meaningful connections, ensuring exceptional outcomes in competitive markets.
Job Responsibilities:As a Regional Manager at Group Florence Nightingale Hospitals, I have the privilege of guiding international patients through their healthcare journeys. My role involves coordinating with patients from various countries, ensuring they find the right doctors and receive the best possible treatment tailored to their needs. From the moment they reach out to us, I am there to assist with everything from travel arrangements and accommodations to translating medical information and providing continuous support throughout their stay. This comprehensive care ensures that our patients feel safe, comfortable, and confident in the treatment they are receiving.
What sets me apart in my role is my deep commitment to treating every patient as if they were a member of my own family. I understand that seeking medical treatment far from home can be daunting, and I strive to provide not only professional support but also empathy and reassurance. My approach is patient-centric, focusing on understanding their individual needs, cultural backgrounds, and personal concerns. This emotional connection drives me to go above and beyond in ensuring their well-being, from the initial consultation to their recovery and return home. These patients are coming from Bulgaria, Serbia, Bosnia-Herzegovina, Macedonia.
I am identified by my dedication, compassion, and strong sense of responsibility. These qualities are not just professional attributes but intrinsic parts of who I am. I believe in the power of human connection and the importance of personalized care in healthcare. My colleagues and patients often describe me as a reliable and empathetic professional who is always ready to lend a helping hand. This job is more than just a career for me; it is a calling that allows me to make a meaningful difference in the lives of others, which is a source of immense personal fulfillment.
Sales and marketing strategies
Operational management
Business development and planning
Sales Planning
Certificate of Achievement
Certificate of Achievement