Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nurzhihan Mustafova Altınay

Nurzhihan Mustafova Altınay

Regional Manager
Istanbul,34

Summary

Proven leader in healthcare and retail sectors, notably with Group Florence Nightingale Hospitals, where I enhanced patient care and satisfaction across the Balkans. Expert in sales and marketing strategies, I excel in operational management and business development. Known for empathy and dedication, I consistently drive growth and build meaningful connections, ensuring exceptional outcomes in competitive markets.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Regional Manager

Group Florence Nightingale Hospitals
03.2011 - Current

Job Responsibilities:As a Regional Manager at Group Florence Nightingale Hospitals, I have the privilege of guiding international patients through their healthcare journeys. My role involves coordinating with patients from various countries, ensuring they find the right doctors and receive the best possible treatment tailored to their needs. From the moment they reach out to us, I am there to assist with everything from travel arrangements and accommodations to translating medical information and providing continuous support throughout their stay. This comprehensive care ensures that our patients feel safe, comfortable, and confident in the treatment they are receiving.

What sets me apart in my role is my deep commitment to treating every patient as if they were a member of my own family. I understand that seeking medical treatment far from home can be daunting, and I strive to provide not only professional support but also empathy and reassurance. My approach is patient-centric, focusing on understanding their individual needs, cultural backgrounds, and personal concerns. This emotional connection drives me to go above and beyond in ensuring their well-being, from the initial consultation to their recovery and return home. These patients are coming from Bulgaria, Serbia, Bosnia-Herzegovina, Macedonia.

I am identified by my dedication, compassion, and strong sense of responsibility. These qualities are not just professional attributes but intrinsic parts of who I am. I believe in the power of human connection and the importance of personalized care in healthcare. My colleagues and patients often describe me as a reliable and empathetic professional who is always ready to lend a helping hand. This job is more than just a career for me; it is a calling that allows me to make a meaningful difference in the lives of others, which is a source of immense personal fulfillment.

Regional Sales Manager

Wenice Kids
01.2002 - 01.2008
  • Conducted comprehensive market research to understand the preferences, trends, and competitive landscape of the kids' wear market in the Balkans.
  • Analyzed consumer behavior and purchasing patterns to identify opportunities for market penetration and growth.
  • Developed and executed targeted marketing strategies tailored to the Balkan region to promote the company's kids' wear products.
  • Created and managed marketing campaigns, including online and offline channels, to boost brand awareness and sales.
  • Enhanced brand recognition and loyalty by developing a cohesive brand message and visual identity consistent across all marketing materials.
  • Coordinated with the design and production teams to ensure that product offerings aligned with market trends and customer preferences.

Education

High School Diploma -

Petko Raçov
Bulgaria
04.2001 -

Skills

Sales and marketing strategies

Operational management

Business development and planning

Sales Planning

Certification

Certificate of Achievement

Timeline

Regional Manager

Group Florence Nightingale Hospitals
03.2011 - Current

Certificate of Achievement

11-2009

Regional Sales Manager

Wenice Kids
01.2002 - 01.2008

High School Diploma -

Petko Raçov
04.2001 -
Nurzhihan Mustafova AltınayRegional Manager