Windows
Nuri Özarikan
IT- Helpdesksupporter 1st And 2nd Level
Deventer
Summary
Dynamic and enthusiastic Producer skilled in scheduling and production management. Possesses demonstrated ability to develop and implement successful strategies, meeting tight deadlines and exceeding goals. Exceptional organizational and communication skills for working with diverse teams Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Vacancy work planner/cooperating foreman, Vacancy data and radio link technician ,Vacancy 1st and 2nd line helpdesk employee with position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Streaming Media Producer (Freelancer)
Media-Tex
Deventer
09.2020 - Current
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Coordinated with producers and on-air talent to create program content, new ideas, and segments.
- Developed schedules for production, editing, and duplication for timely delivery.
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed and implemented strategies to increase production efficiency.
- Monitored production and evaluated performance against set targets, making adjustments to areas of weakness.
- Evaluated scripts to identify creative strategies and resource needs.
- Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
- Developed project budgets and managed production costs.
Live Streaming Expert (Freelancer)
3p24.de
Munih
08.2018 - 07.2020
- Presented production ideas and determined creative scenarios for production and delivery.
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Coordinated with producers and on-air talent to create program content, new ideas, and segments.
- Developed schedules for production, editing, and duplication for timely delivery.
- Enforced adherence with safety regulations and industry standards to keep productions compliant.
- Evaluated scripts to identify creative strategies and resource needs.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
Streaming Media Producer (freelancer)
3P24.de
Munih
02.2016 - 07.2018
- Presented production ideas and determined creative scenarios for production and delivery.
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Coordinated with producers and on-air talent to create program content, new ideas, and segments.
- Developed schedules for production, editing, and duplication for timely delivery.
- Monitored production and evaluated performance against set targets, making adjustments to areas of weakness.
- Collaborated with marketing and advertising teams to achieve successful launch of projects.
- Developed production plans and organized resources to achieve prompt delivery of projects.
- Coordinated with vendors to obtain supplies needed for shoots at best value for money.
- Facilitated communication between production staff and other departments to synchronize work.
2nd Level Support for English Customer(Freelancer)
UKM Münster (Hospital)
Münster
01.2011 - 02.2016
- Developed prototypes to use for testing, measuring data and gathering valuable feedback.
- Collaborated with clients to define project requirements and deliverables.
- Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
- Generated detailed reports to highlight product performance and usage metrics.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Monitored and maintained websites and applications to track security vulnerabilities.
- Helped meet changing demands by recommending improvements to business systems or procedures.
1st Level Support (Freelancer)
Schmitz Cargobull AG
Horstmar
09.2008 - 11.2011
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed high levels of call flow and responded to 3rd support technical support needs.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Generated reports to track performance and analyze trends.
- Configured and tested new software and hardware.
IT- Helpdesk Support
Hilton Hotels
Mersin / Ankara / Istanbul
06.2004 - 07.2008
- Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Collaborated with outside departments to implement system-wide improvements.
- Monitored systems in operation and quickly troubleshot errors.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Upgraded operating systems and computer software to perform compatibility with programs.
Education
High School Diploma -
Orta Doğu Teknik Üniversitesi
Ankara 01.1995 - 12.1998
Skills
Product knowledge
Software
Office
Linux based Dashboards
Ticket systems
CRM
Interests
Media
Computing
Nature
Outdoor
Football
Camping
To balance things out, I love camping with the family. because this represents a balance for me.
Timeline
Streaming Media Producer (Freelancer)
Media-Tex
09.2020 - Current
Live Streaming Expert (Freelancer)
3p24.de
08.2018 - 07.2020
Streaming Media Producer (freelancer)
3P24.de
02.2016 - 07.2018
2nd Level Support for English Customer(Freelancer)
UKM Münster (Hospital)
01.2011 - 02.2016
1st Level Support (Freelancer)
Schmitz Cargobull AG
09.2008 - 11.2011
IT- Helpdesk Support
Hilton Hotels
06.2004 - 07.2008
High School Diploma -
Orta Doğu Teknik Üniversitesi
01.1995 - 12.1998