C#
Nurgül Akbulut
Istanbul
Summary
Analytical, proactive and result-oriented professional with 6 years of experience in insurance industries and e-commerce gained at multinational firms in Turkey. During the career, has developed key skills such as business analysis, testing and project management. Has worked in different cultures in three major companies as a consultant, and hence developed the skills to adapt to new cultures and responsibilities rather quickly. Effective driver of product development lifecycle from concept to delivery with communicative and collaborative with proven history of improving business operations to support corporate growth and sustainability. Studied Industrial Engineering with the aim of being involved in business processes and reaching business units, projects and people in a managerial sense. With education, want to increase the problem-solving and analytical thinking skills, project management and implementation experience, human relations and time-stress management that profession gathered has given to higher levels as a business analyst.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Project Manager, Scrum Master
Sencard Partners
01.2025 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Project Manager, Senior Business Analyst
Kiğılı
01.2024 - 11.2024
- Successfully completed all stages of the OMS project by managing it.
- Wrote analysis and test case documents with creating and following up the flows.
- Ensured that the project was delivered in line with the timeline.
- Developing coordination and communication strategies within the team. Developing and implementing solution strategies for the difficulties encountered in the project by conducting risk analysis.
- Increased customer satisfaction and shared the progress of the project by holding regular meetings with customers.
- Successfully integrated the system with other business applications and performed extensive system tests.
- Conducted error detection/tracking and corrections within the scope of developed and supported projects.
- Log reviews, functional testing and UAT processes are run
Business Analyst
CheckBox Consultancy
12.2021 - 01.2024
- Identifying needed business improvements and determined appropriate systems required to implement solutions of two leading insurance companies; Mapfre and Ak Sigorta.
- Organizing system operating procedures to strengthen controls. Analyzing key aspects of business to evaluate factors driving results and summarized into presentations.
- Overseeing project teams to ensure adherence to quality standards and maintain well-defined schedules, resulting in streamlined workflow, improved communication, and optimized resource utilization with running Agile Methodologies.
- Solving problems in the insurance production process and policy production process, providing support to other units, conducting systematic development analyzes.
- Managing data transfers within the scope of the common data model carried out with SBM (Sigorta Bilgi ve Gözetim Merkezi).
- Preparing reports and solving database problems in line with the needs of business units and managers with PL-SQL; gathering, reviewing and reporting on findings.
- Analysis and testing steps of projects carried out with Jira managing.
- Leveraging advanced problem-solving skills to analyze and resolve complex issues that impact business operations and hinder goal achievement, consistently delivering focused and efficient solutions to drive organizational success.
Project Manager
Linker Creative
01.2019 - 11.2021
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands at digital advertisement department.
- Partnered with project team members at creative team to identify and quickly address problems.
- Maintained tactical control of project deadlines to keep teams on task and achieve schedule targets.
- Monitored and tracked project metrics and collected data to share with project members.
- Identified project scopes, constraints, risks and deadlines.
- Worked at Sodexo, Torku, Starbucks projects.
Software Developer Intern
Siliconmade Academy
01.2020 - 07.2021
- Developed project using C#, HTML5, LARAVEL, PHP programming language.
- Learned software engineering process improvements and best practices.
- Supported development, QA and user experience staff to develop new products.
- Documented technical workflows
- Wrote clear, clean code for various projects.
- Brainstormed with engineering team to determine appropriate code testing processes.
Business Analyst Intern
Akım Metal
10.2018 - 12.2018
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Used both qualitative and quantitative analysis techniques frequently.
- Created detailed reports with deep research for review by development team.
Education
Bachelor of Science - Industrial Engineering
Yıldız Teknik Üniversitesi
09.2014 - 06.2019
Skills
- Agile expertise
- Data migration
- Solution testing and implementation
- Documentation abilities
- Requirements gathering
Software
HTML5
LARAVEL
PHP
Postman
SOAP UI
PL/SQL
Microsoft Office
Certification
Professional Scrum Master (PSM I)
Timeline
Project Manager, Scrum Master
Sencard Partners
01.2025 - Current
Project Manager, Senior Business Analyst
Kiğılı
01.2024 - 11.2024
Business Analyst
CheckBox Consultancy
12.2021 - 01.2024
Software Developer Intern
Siliconmade Academy
01.2020 - 07.2021
Project Manager
Linker Creative
01.2019 - 11.2021
Business Analyst Intern
Akım Metal
10.2018 - 12.2018
Bachelor of Science - Industrial Engineering
Yıldız Teknik Üniversitesi
09.2014 - 06.2019