Nurdahi Gokcan
Digital Marketing Specialist
Perth,WA
Summary
Accomplished Digital Marketing Specialist with a proven track record at Natuross, enhancing online presence and customer loyalty through expert SEO and empathetic customer service. Skilled in Google Analytics and social media marketing, I significantly boosted website traffic and online sales, showcasing a unique blend of technical proficiency and interpersonal skills.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
16
16
Certifications
3
3
Languages
Work History
Digital Marketing Specialist
Natuross
Eskisehir, Eskişehir
04.2022 - 01.2025
- Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Created social media content with innovative brand messaging to support new product launches.
- Optimized company website to improve engine ranking, user experiences and conversion rates.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
E-Commerce Specialist
Lazerdizayn
Eskişehir, Eskişehir
03.2022 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Control of all marketplaces and production monitoring
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
Education
Bachelor's - International Relations
Eskisehir Osmangazi University
Eskişehir, 26 09.2016 - 09.2021
College Degree - Justice Studies
Anadolu University
Turkey 09.2016 - 08.2021
Skills
Digital marketing
Social media marketing
Email marketing campaigns
Digital marketing management
Search engine optimization (SEO)
Google analytics
Video marketing
Google business suite
Proficient in Photoshop
Microsoft office
Customer service
Certification
Adobe Photoshop
Timeline
Amazon Web Services
09-2024
Mobile App Marketing
09-2024
Facebook Marketing
09-2024
Marketing Psychology
09-2024
Adobe Photoshop
08-2024
Advanced Social Media Marketing
08-2024
Linkedin Marketing
08-2024
Local Business Marketing
08-2024
Marketing Management
08-2024
Mega Digital Marketing Course
08-2024
Wordpress
08-2024
SEO+Google ADS
07-2024
Digital Marketing Specialist
Natuross
04.2022 - 01.2025
E-Commerce Specialist
Lazerdizayn
03.2022 - 03.2023
Advanced English
12-2021
Foreign Trade Expertise
10-2021
SAP ERP
10-2021
Social Media Expertise
10-2021
Bachelor's - International Relations
Eskisehir Osmangazi University
09.2016 - 09.2021
College Degree - Justice Studies
Anadolu University
09.2016 - 08.2021