I hold a pilot license and enjoy flying in my spare time I'm also passionate about cycling and regularly go on long-distance rides Staying fit is important to me, so I make time for workouts several times a week In addition, I'm a certified scuba diver and love exploring the underwater world whenever I get the chance
Numan Narin
Senior Technical Office Manager
Istanbul
Summary
Dynamic Senior Technical Office Manager at Alapala Holding with a proven track record in driving sales growth and optimizing project delivery. Skilled in maintenance scheduling and employee onboarding, I foster strong client relationships and enhance team performance, achieving significant business expansion and client satisfaction through innovative strategies and effective communication.
Overview
28
28
years of professional experience
16
16
years of post-secondary education
Work History
Senior Technical Office Manager
Alapala Holding
12.2004 - Current
- Managed multiple high-value projects simultaneously, ensuring timely delivery and client satisfaction.
- Reduced lead times by working closely with supply chain partners to optimize material sourcing and logistics arrangements.
- Developed innovative sales strategies to target key markets and attract new clientele, resulting in business growth.
- Delivered presentations at industry events, showcasing company capabilities and fostering valuable networking connections.
- Conducted regular reviews of ongoing projects to ensure alignment with client expectations and address any challenges encountered proactively.
- Mentored junior sales staff, providing training on products, services, and effective sales techniques.
- Increased sales revenue by developing and maintaining strong relationships with clients and identifying new opportunities.
- Provided technical support and guidance to internal teams, improving product knowledge and understanding of client needs.
- Generated repeat business from satisfied customers through consistent relationship nurturing and personalized service offerings.
- Enhanced the organization''s reputation by delivering high-quality, reliable solutions that met or surpassed client expectations.
- Coordinated with engineering teams to create custom solutions tailored to client specifications, enhancing customer satisfaction.
- Negotiated contracts terms with clients ensuring favorable outcomes for all parties involved.
- Collaborated with cross-functional departments to develop cohesive business strategies for mutual success.
- Analyzed market trends and competitor data to identify potential areas for expansion or improvement.
- Addressed complex technical issues with confidence and expertise, resulting in the resolution of concerns and increased customer trust.
- Led the development of detailed proposals for prospective clients clearly outlining deliverables, timelines, and costs involved in a project.
- Earned recognition as top performer within the organization on several occasions due to exceptional results in both sales growth and successful project completions.
- Streamlined project management processes for improved efficiency and reduced project completion times.
- Facilitated open communication channels between sales personnel, engineers, designers and other stakeholders throughout each project phase.
- Improved overall team performance by implementing efficient processes for tracking leads, progress updates, and followups.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Analyzed market trends, competitor performance and product strengths.
- Designed and delivered product training for clients.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Sales Manager
Hürmak Food Machinery
05.2000 - 11.2004
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Assistant Production Manager
Ana Group Ltd. Şti.
08.1997 - 10.1998
- Developed detailed production reports for senior management, providing insight into key performance metrics.
- Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
- Completed and recorded recycling and rework documentation with high degree of accuracy.
- Defined manufacturing performance standards and reviewed outcome of performance goals to set future targets.
Education
High School Diploma -
Selçuk University
Konya, Turkey 09.1993 - 06.1997
Bachelor of Food Engineering - Food Engineering
Selçuk Üniversitesi
Konya 09.1993 - 09.1997
BBA - Bachelor And Business Administration
Los Angeles International University
Los Angeles - California 09.2010 - 06.2012
MBA - International Sales
Conley Univesity
U.S.A 09.2012 - 06.2014
Ph.D. - Business And Management
Internation Dublin University
Dublin - Ireland 09.2020 - 01.2025
Skills
Maintenance scheduling
Help desk management
Employee onboarding
Hardware troubleshooting
Interests
Timeline
Ph.D. - Business And Management
Internation Dublin University
09.2020 - 01.2025
MBA - International Sales
Conley Univesity
09.2012 - 06.2014
BBA - Bachelor And Business Administration
Los Angeles International University
09.2010 - 06.2012
Senior Technical Office Manager
Alapala Holding
12.2004 - Current
Sales Manager
Hürmak Food Machinery
05.2000 - 11.2004
Assistant Production Manager
Ana Group Ltd. Şti.
08.1997 - 10.1998
High School Diploma -
Selçuk University
09.1993 - 06.1997
Bachelor of Food Engineering - Food Engineering
Selçuk Üniversitesi
09.1993 - 09.1997