IT Business Analyst
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Performed gap analysis to identify areas of improvement.
- Generated business intelligence reports to inform strategic decision-making.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with stakeholders to define project objectives and criteria.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed and maintained data warehouses and data marts to support business operations.
- Provided technical support for troubleshooting analytics and reporting issues.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Developed data mining algorithms to identify and classify patterns in data.
- Created dashboards to monitor and track key performance indicators.

