NI WAYAN ERI NOVIANTI
SPA THERAPIST
BALI,DK
Summary
Accomplished Spa Therapist with a proven track record at Ramada Plaza Hotel & Oasis Convention Center, enhancing client satisfaction through expert Balinese and Swedish massages. Excelled in teamwork and innovative treatment development, significantly boosting client base and revenue. Skilled in both physical strength and spa retail sales, embodying dedication and excellence in client care.
Overview
6
6
years of professional experience
Work History
Spa Therapist
Nirvana Hotel and Spa Resort
Istanbul
02.2019 - Current
- Demonstrated professionalism and dedication to client satisfaction through consistent punctuality, attention to detail, and commitment to high-quality service delivery.
- Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
- Collaborated with spa management to develop innovative treatment packages, attracting new clients and generating increased revenue.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
Professional Spa Therapist - Body Massage Therapy
Adiyamo International Spa School And Course
Denpasar Bali Vocational School - Hotel Management
SMK N 3 Denpasar
Sanur Denpasar Bali 07.2010
Skills
Range of Motion Improvement
Balinese massage
Deep Tissue Massage
Swedish Massage
Hot Stone Massage
Aroma Therapy
Physical Strength
Thai Massage
Turkish Bath Hamam
Excellent team player
Manicures and pedicures
Spa retail sales
Languages
English
Intermediate (B1)
Turkish
Intermediate (B1)
Timeline
Spa Therapist
Nirvana Hotel and Spa Resort
02.2019 - Current
Professional Spa Therapist - Body Massage Therapy
Adiyamo International Spa School And Course
Vocational School - Hotel Management
SMK N 3 Denpasar