Nisa Yıldızcı
Customer Care Intern
Tuzla
Summary
Ambitious and dedicated 4th-year full scholarship student at Piri Reis University, specializing in International Trade and Business Administration. Active participation on the PIRI Innovation Club Management Board has honed strong organizational and project management skills. Experience as a Customer Care Intern at Atlas Copco includes managing spare parts processes for the Anatolia region, encompassing order processing in SAP, logistics tracking, and invoicing. This role has strengthened problem-solving abilities, accountability, and a commitment to continuous learning, significantly impacting overall company operations.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Logistics Intern
Atlas Copco
08.2024 - Current
- I am responsible for Compressor Spare Parts in the Anatolia Region.
- Processed customer orders received from C4C in SAP and monitored the entire order cycle from placement to delivery.
- Managed order processing, invoicing, and return invoice operations.
- Prepared regular reports and shared them with relevant departments.
- Handled post-sales customer communication and support.
Operations Intern
TQ Ship Management
07.2024 - 07.2024
- Prepared documentation and generated ship supply/requirements reports.
Education
International Trade And Business
06-2026
- Thesis Statement: The Impact of Cultural Factors on Consumer Perceptions of Korean Cosmetic Brands: The Case of Turkey
Skills
SAP software proficiency
References
Şeyma Yılmaz
Customer Care Specialist | Atlas Copco
Tel: +90 534 857 33 42
Betül Şentürk
Import Export Team Leader | Atlas Copco
Tel:+90 535 361 36 90
Melek Çakal Yıldızcı
Field Sales Capability Specialist | Nestle
Tel:+90 549 808 49 42
Kurslar
- Rusça- DDM
- İngilizce-Open english
- Excel-Udemy
Timeline
Logistics Intern - Atlas Copco
08.2024 - Current
Operations Intern - TQ Ship Management
07.2024 - 07.2024
Piri Reis University - , International Trade And Business