Nimo Yusuf
Istanbul,turkey
Summary
Results-driven professional with diverse experience across hospitality, healthcare, and education. Strengthened guest satisfaction as Receptionist, optimised communication, and supported operational efficiency. As a Medical Laboratory Technician, specialised in phlebotomy and data management. Leveraged effective teaching strategies as a Primary School Teacher, fostering student growth while proficient in English, Turkish, Arabic, and Somali.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Receptionist
miapera hotel
istanbul, turkey
09.2025 - 03.2026
- Greeted guests and clients warmly to ensure positive experiences.
- Assisted with incoming telephone calls, accurately documenting messages for prompt communication.
- Directed calls to appropriate staff members using multi-line telephone systems.
Medical Laboratory Technician
at Dr jimale hospital genal surgery
mogadishu, Somalia
03.2022 - 04.2023
- Conducted routine and specialised tests in haematology, biochemistry, microbiology, and immunology to assist in patient diagnoses.
- Performed phlebotomy procedures, ensuring patients encountered minimal discomfort and anxiety.
- Disposed of finished samples and waste materials safely, ensuring compliance with safety regulations.
- Prepared samples accurately for various testing techniques.
- Classified blood samples by type to maintain accurate organisational systems and facilitate effective testing.
- Prepared, analysed, and labelled media specimens and samples accurately to support reliable test results.
- Received and packed specimens appropriately for analysis.
- Processed samples in a methodical and efficient manner.
- Cleaned and sterilised laboratory tools and equipment.
- Updated patient records with test results in the laboratory information system, safeguarding confidentiality and data integrity.
as a teacher at primary school
at Al- Nashad primary and secondary school school
mogadishu, Somalia
09.2020 - 10.2021
- Enhanced student development through collaborative learning strategies and positive reinforcement techniques.
- Provided educational and emotional guidance to maintain supportive relationships that encouraged student well-being and engagement.
- Cultivated positive relationships with students and parents to foster a collaborative learning environment.
Education
Bachelor of Science - biology and chemistry
University of Somali National
Mogadishu01-2022
Certificate of Higher Education - medical laboratory
Mogadishu medical and training center.
mogadishu01-2020
certificate - summer institute
somali national university
Mogadishu01-2019
Diploma of Higher Education - high school
Al-Nashad primary and secondary school
Mogadishu01-2017
Certificate of Higher Education - diploma in computer
Sitcos collage
Mogadishu01-2017
certificate - time management, reading and searching skills.
Al-nashad pss.
mogadishu01-2014
Skills
Opera system proficiency
- Customer service excellence
- Effective communication
- Team collaboration
- Appointment scheduling
- Multi-line phone operation
- Health record management
- Laboratory testing procedures
- Sample preparation
- Client relations and engagement
- Customer greeting and support
- Adaptability
Languages
SOMALI
First Language
English
Upper Intermediate
B2
Turkish
Advanced
C1
Arabic
Intermediate
B1
Certification
- [Area of study] certified
Timeline
Receptionist
miapera hotel
09.2025 - 03.2026
Medical Laboratory Technician
at Dr jimale hospital genal surgery
03.2022 - 04.2023
as a teacher at primary school
at Al- Nashad primary and secondary school school
09.2020 - 10.2021
Bachelor of Science - biology and chemistry
University of Somali National
Certificate of Higher Education - medical laboratory
Mogadishu medical and training center.
certificate - summer institute
somali national university
Diploma of Higher Education - high school
Al-Nashad primary and secondary school
Certificate of Higher Education - diploma in computer
Sitcos collage
certificate - time management, reading and searching skills.
Al-nashad pss.