Nilay Hepkoparır

• Conducting research and adding data on a wide range of international topics to a large database.
• Advanced internet research skills
• Ability to exercise independent judgment to ensure data accuracy and quality
• Skilled at working independently and collaboratively in a team environment.
• Strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Provided Turkish translation, transcription and proofreading services for hundreds of clients.
• Received positive feedback from clients for exceptional attention to detail and maintained the top-rated freelancer status on Upwork for almost 10 years.
• Specialized in translating a wide range of content, including website and app localization, game localization, legal documents (certificates, contracts, warnings), and technical documents in the field of economics, chemistry, and cryptocurrencies etc.
• Developed customized solutions to address unique client needs, resulting in repeat business and referrals.

• Evaluated prompts and responses, and labeled and/or graded them in accordance with the provided parameters such as fidelity, accuracy, coherence, formatting, grammar and so on.
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Brainstormed ideas to create useful content as needed.
• Followed company policies and guidelines to craft thorough, well-written content.

Continuously applied and expanded my expertise through successful contributions to numerous projects such as:

• Optical Recognition Study
• Mystery App Shopper
• Search Engine Evaluation
• Query Creation for AI model
• Language Specialist for Sensitive Content in AI Texts
• Copilot Toxic Prompts Annotation

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Attended industry events and conventions to expand sales opportunities.
• Communicated clearly in written English with internal and external customers.
• Facilitated communication between the company and the government agencies.

• Visited several ballot locations during the 2018 General Election of Turkey with the representatives of OECD (The Organization for Economic Co-operation and Development).
• Provided oral interpretations between the OECD representatives and election officials.
• Assisted the representatives in conducting research and provided cultural input to the representatives.
• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

• Reviewed, edited and proofread translated documents for accuracy.
• Delivered high-quality translations under tight deadlines, contributing to client satisfaction and repeat business.
• Developed strategies to perform accurate and consistent translations.