Nkemdillim Ikeora
Health And Social Care Assistant
Nicosia,Cypruss
Summary
Dynamic professional with proven sales expertise and excellent communication skills, honed across roles at Coolassesories and Afrodiziac Restaurant. Adept in cash handling and proficient in Korean, I've significantly enhanced customer satisfaction and loyalty through personalized service and effective teamwork. My approach has consistently fostered positive environments and streamlined operations, driving customer satisfaction and sales.
Overview
3
3
years of professional experience
1
1
Language
Work History
Retail Sales Associate
Coolassesories
04.2022 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Restaurant Waitress
Afrodiziac Restaurant
08.2021 - 03.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
Bakery Worker
Amabakes
02.2021 - 06.2021
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Education
Bachelor Of Science In Nursing - Nursing
Cyprus International University
HaspolatLevel 5 Diploma - Health And Social Care(CPD)
Inspire London College
United Kingdom 08.2023
Skills
Sales expertise
Product promotions
Proficiency in the Korean and English language
Cash Handling
Excellent Communication
Teamwork and Collaboration
Timeline
Retail Sales Associate
Coolassesories
04.2022 - 06.2024
Restaurant Waitress
Afrodiziac Restaurant
08.2021 - 03.2022
Bakery Worker
Amabakes
02.2021 - 06.2021
Bachelor Of Science In Nursing - Nursing
Cyprus International University
Level 5 Diploma - Health And Social Care(CPD)
Inspire London College