PLAYING BASKETBALL
Nick Sozuduz
INTERNATIONAL SALES EXECUTIVE
Istanbul,TUZLA
Summary
A dynamic and results-oriented International Sales Executive with a proven track record of driving revenue growth and forging strategic partnerships in diverse global markets. Leveraging a unique blend of sales expertise, market insight, and cultural sensitivity, also dedicated to surpassing targets, expanding market share, and nurturing long-term client relationships.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
INTERNATIONAL SALES EXECUTIVE
KAYA ROPES
ISTANBUL
04.2018 - Current
- Negotiated favorable contracts with suppliers, resulting in increased profit margins for the company.
- Achieved consistent growth in annual sales revenue through proactive business development strategies and effective account management techniques.
- Collaborated with internal departments such as finance, logistics, and marketing to ensure seamless operations across all aspects of international sales efforts.
- Implemented innovative incentive programs to motivate international sales team members toward achieving challenging targets while maintaining a positive work culture focused on teamwork and shared goals.
- Led cross-functional teams to execute successful marketing campaigns tailored to regional preferences, driving brand awareness globally.
- Regularly attended trade shows, conferences, and networking events to foster valuable connections within the industry ecosystem.
- Streamlined sales processes by implementing efficient CRM tools, reducing time spent on administrative tasks.
- Balanced short-term revenue goals with long-term strategic objectives to ensure sustainable growth in the competitive international marketplace.
- Expanded international market presence by identifying and establishing new partnerships with distributors.
- Managed international accounts by building strong relationships and maintaining open communication channels for better collaboration.
- Trained and mentored junior sales executives, resulting in higher team performance and increased individual contribution rates.
- Developed strategic sales plans to target and penetrate emerging markets, increasing global revenue streams.
- Enhanced customer satisfaction through continuous improvements in product offerings and delivery methods.
- Developed relationships with clients and potential clients to improve business growth.
- Fostered collaborative environment by integrating various sales tools and technologies, enabling better communication between team members across different time zones and cultural backgrounds.
- Boosted overall client retention rates by proactively addressing concerns or issues before they escalated into larger problems which could impact long-term business relationships.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Motivated salesforce to achieve sales goals through incentives and rewards.
- Set objectives and led sales team to achieve aggressive global sales goals.
Key Account Manager
KAYA ROPES
04.2016 - 04.2018
- Cultivated an extensive network of industry contacts that facilitated access to valuable resources and insights into emerging trends relevant to key account management activities.
- Expanded key account base by identifying and cultivating new business opportunities.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Optimized processes related to order placement and fulfillment by streamlining workflows between sales teams and other departments within the organization.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
- Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
- Strengthened client relationships through regular communication and effective problemsolving.
Sales Manager
KAYA ROPES
02.2014 - 04.2016
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Established and cultivated solid business relationships with new or existing customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Evaluated performance against goals and implemented appropriate development plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Risk Management Analyst
Optus Telecommunications
01.2011 - 01.2014
- Enhanced risk management strategies with the implementation of advanced analytical tools and techniques.
- Streamlined reporting processes for efficient communication of key risk indicators to stakeholders.
- Collaborated with cross-functional teams to drive risk awareness and ensure compliance with industry regulations.
- Implemented robust monitoring systems to continually track the effectiveness of risk mitigation efforts.
- Facilitated open communication channels between departments for better identification and assessment of interconnected risks.
- Reduced risk exposure by identifying and analyzing potential risks in business operations.
- Assessed financial risks by conducting thorough analyses of market trends, economic conditions, and credit portfolios.
Account Manager - B2B Business Development
Optus Telecommunications
02.2008 - 01.2011
- Generated revenue growth by identifying upselling opportunities within the existing client base.
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Championed company values both internally and externally, serving as a positive ambassador for the organization.
- Organized successful trade shows and events showcasing company products, resulting in increased interest from prospective clients.
- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
- Secured new business opportunities through networking and relationship-building activities.
- Monitored performance metrics closely to identify areas for improvement in account management processes.
- Streamlined sales processes, improving overall efficiency and reducing time spent on administrative tasks.
- Contributed valuable input during team meetings, offering innovative ideas for driving future growth.
Professional Debt Collector
Acmsgroup
01.2006 - 01.2008
- Utilized advanced skip tracing techniques, locating hard-to-find debtors for efficient collection efforts.
- Consistently met or exceeded monthly recovery targets through diligent case management and persistent followup.
- Negotiated settlements effectively, securing favorable terms for both clients and debtors while maintaining professionalism at all times.
- Enhanced client satisfaction by providing timely and accurate information on debt collection progress.
- Established strong partnerships with external agencies to support expanded collection capabilities.
- Conducted thorough research on debtor backgrounds, enabling targeted collection efforts and higher success rates.
- Mitigated risk by conducting thorough evaluations of debtor solvency before initiating collections actions.
- Adhered to strict ethical guidelines during collections activities, fostering trust between all parties involved.
- Prioritized high-value accounts, focusing resources on cases with maximum potential return on investment.
- Optimized internal record-keeping systems for increased accuracy, efficiency, and ease of information retrieval.
- Maintained up-to-date knowledge of industry regulations and best practices, resulting in fully compliant collections processes.
- Recovered outstanding debts by implementing effective negotiation and communication skills.
- Improved cash flow management by expediting the resolution of aged accounts receivable balances.
- Facilitated successful account resolutions by developing strong relationships with both clients and debtors.
Education
BBA - MARKETING
CENTRAL QUEENSLAND UNIVERSITY
MELBOURNE CAMPUS -AUSTRALIA 09.2001 - 04.2005
Skills
Interpersonal Communication
Volunteer Experience
Volunteer experience or leadership, Did you manage a team for your club, lead a campaign for your favourite charity or edit your school's newspaper? Go ahead and describe experiences that illustrate your leadership abilities.
Additional Information
Ability to effectively communicate and negotiate with individuals from diverse cultural backgrounds, understanding and adapting to cultural nuances to build trust and rapport.
Capacity to develop and implement long-term sales strategies aligned with organizational objectives, anticipating market shifts and proactively adjusting tactics to stay ahead of the competition.
Strong interpersonal skills to cultivate and maintain mutually beneficial relationships with clients, partners, and stakeholders at all levels of the organization.
Familiarity with sales enablement tools, CRM systems, and other technologies to streamline processes, track sales activities, and enhance efficiency in global sales operations.
Commitment to understanding customer needs and delivering exceptional service, ensuring customer satisfaction and loyalty in every interaction.
Adherence to ethical standards and integrity in all sales activities, maintaining transparency and honesty in interactions with clients,
Certification
(IRATA)INTERNATIONAL ROPE ACCESS TRADE ASSOCIATION
Interests
CAMPING
FAMILY GATHERINGS
WEEKEND GETAWAYS
TREKKING
TRAVELLING
READING
SWIMMING
SAILING
MUSIC
Timeline
(IRATA)INTERNATIONAL ROPE ACCESS TRADE ASSOCIATION
12-2023
INTERNATIONAL SALES EXECUTIVE
KAYA ROPES
04.2018 - Current
Key Account Manager
KAYA ROPES
04.2016 - 04.2018
Sales Manager
KAYA ROPES
02.2014 - 04.2016
Risk Management Analyst
Optus Telecommunications
01.2011 - 01.2014
Account Manager - B2B Business Development
Optus Telecommunications
02.2008 - 01.2011
Professional Debt Collector
Acmsgroup
01.2006 - 01.2008
BBA - MARKETING
CENTRAL QUEENSLAND UNIVERSITY
09.2001 - 04.2005