N. Gökhan TEKİN

Leading and overseeing cross-functional operations across e-commerce, retail, production, procurement, logistics, finance, and wholesale, ensuring operational efficiency and business growth across all store locations

• Managed 117 stores and management of appr. 3 billion TL; responsible for Sales, VM, Audit, Planning, Logistics, Expansion, and Maintenance.
• Successfully restructured the organization, resulting in increased efficiency
• Achieved a significant 40% savings on the OPEX budget
• Improved margin by 8% through accurate product mix determination in showrooms
• Established a performance-oriented bonus & commission system in franchise and own stores
• Allocated resources to teams and projects based on need, performance and availability.

• Managed a team of 3270 people and 342 stores, inc 3 Operations Managers, 19 District Managers, and store staff (Turkey & Azerbaijan)
• Participated in a 6-month global program for Leadership Team development as part of the succession initiative.
• Led the operational efficiency processes, resulting in a 4% increase in ATU and 5% increase in hourly receipts at the cash registers. Achieved improved turnover and enhance customer satisfaction as a direct result of these operational improvements
• Developed and implemented a best practice multi-channel growth strategy inc a pilot mobile truck model that travelled throughout Turkey for 200 days a year
• Successfully reduced waste cost by 20% through better planning and inventory management

• Responsible for Sales & Operations, Category & Planning, VM, Expansion, Maintenance, E-com, After Sales services, Production (Curtain category)
• Successfully renewed the brand identity and strategically rearranged the collection and product range
• Build a retail structure from scratch, establishing solid foundation for business operations
• Developed and implemented Ebidta-oriented strategy, achieved a significant milestone as Ebidta turned into positive for the first time in 3 years

• Managed an annual budget of appr 75M € and ed 67 retail stores
• Oversaw a team of 673, inc 622 sales staff; responsible for Sales & Operations, VM, Loss Prevention, Expansion & Maintenance, Category Management, Planning & Allocation, E-com

• Led a team of 239 individuals, comprising of 232 sales staff; responsible for Sales & Operations, Expansion, VM, CRM, Planning
• Oversaw an annual budget of appr 35M €, ensuring effective financial management and resource allocation.

Managed HORECA and alternative sales channels