I am Neva, a third-year American Culture and Literature student at Bilkent University in Ankara. My studies have equipped me with advanced English writing, critical analysis, research, and storytelling skills, along with a strong understanding of culture, history, and visual arts. Passionate about photography and art, I am adaptable, eager to learn new areas, and prepared to thrive in intercultural and multilingual environments, creating meaningful experiences for diverse audiences.
Overview
2027
2027
years of professional experience
3
3
Languages
Work History
Guest Relations
Emsal Doğan Beauty Center
Coordinated appointments and handled scheduling to optimize service flow.
Provided information on services, products, and promotions to enhance the guest experience.
Addressed guest concerns and resolved issues promptly to maintain a positive environment.
Librarian
Bilkent University Library
01.2024 - 03.2025
Conducting shelf reading in the library to ensure accurate organization and proper arrangement of materials.
Guiding library users in locating and utilizing resources, enhancing their overall experience.
Guest Relations Officer
Cactus Fleur Bay
05.2025 - 07.2025
Maintained a welcoming atmosphere with genuine interactions and professional communication skills.
Coordinated special requests from guests, including transportation arrangements or local activity bookings.
Assisted guests with check-ins, account inquiries, and any additional services needed.
Collaborated with hotel departments to ensure seamless guest experiences during their stay.
Answered guest inquiries and provided information regarding hotel services and amenities.
Organization Coordinator
Bilkent University Photography Club
02.2026 - Current
Maintained accurate records of all organization activities, ensuring easy access to relevant information for decision-making purposes.
Enhanced team collaboration by scheduling and coordinating regular meetings and events.
Coordinated volunteer efforts for special events, resulting in increased community engagement.
Education
Bachelor of Arts - American Culture and Literature
İhsan Doğramacı Bilkent Üniversitesi
Ankara
1 2022 - Current
Skills
Introduction to Art, Design and Culture
Introduction to Archeology
Cultures, Civilizations and Thoughts
American Culture Film Studies Until 1960
American Culture Film Studies From 1960
American Novel Until 1900
Professional Communication
Creative Works
Performative Arts Training at Gümüşlük Academy, https://www.gumuslukakademisi.org/en/
Timeline
Organization Coordinator
Bilkent University Photography Club
02.2026 - Current
Guest Relations Officer
Cactus Fleur Bay
05.2025 - 07.2025
Librarian
Bilkent University Library
01.2024 - 03.2025
Bachelor of Arts - American Culture and Literature
Training & Development Consultant at A number of manufacturing companies and governmentTraining & Development Consultant at A number of manufacturing companies and government