Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neslihan Sağlam

Senior Telecom Executive
Kadıköy,34

Summary

Strategic and commercially driven Telecommunications Executive with 17 years of experience across terminal and trade marketing strategies, retail channel development, and product innovation. Demonstrated success in building go-to-market and category strategies from scratch — particularly in CPE, IoT and smart devices — and in forming strategic partnerships with global manufacturers. Adept at managing terminal portfolios aligned with evolving customer expectations and technology trends. Proven leadership in driving cross-functional projects, enhancing channel performance, and launching innovative product categories that increase both customer retention and acquisition. Committed to continuous development, having completed over 60 hours of training per quarter in the past 2 years, with focus areas including strategic thinking, leadership, and effective team management. Now aiming to leverage this expertise in a new role to lead new product strategy, market expansion, and OEM partnerships in line with companies growth vision.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work History

Trade Marketing Mng Growth & Fixed – Fixed Portfolio Management

VODAFONE
07.2023 - Current
  • Leading a team of 3 in shaping Vodafone’s Mobile Customer Base Growth, Home Internet for retail channels and CPE Device strategy for B2B and B2C
  • Increasing the sales share of the retail channel from 16% to 25% within Vodafone with the provincial campaigns, short-term competitive campaigns and premium structures we carry out during the re-contracting and tariff change processes of the Mobile Customer Base.
  • Repositioned retail channels to achieve 50% share in Pre to Post migrations, among other Vodafone Channels
  • End-to-end restructuring of the existing Recontracting of Customer Base in the Home Internet Business in the retail channel and increasing the sales share by 100% compared to Vodafone's other channels
  • Overhauled CPE portfolio by eliminating obsolete stock and launching a hybrid Wi-Fi 6 modem with Airties software.
  • Creating Vodafone CPE Portfolio strategy in the new world that will emerge after 5G Licensing
  • Strengthened NPS via customer-centric improvements to modem strategy, availability, and aftersales experience.

Terminal Portfolio Mng. – New Generation Devices & CPE

VODAFONE
01.2021 - 07.2023
  • Developed and implemented end-to-end terminal strategy, including pricing, bundling, life-cycle planning, and portfolio management.
  • Built Vodafone’s first IoT and Smart Device category, initiating long-term strategic alliances with top-tier manufacturers.
  • Pioneered commercial collaborations that resulted in double-digit growth in accessories and smart home categories. -Highest ever monthly contracted sales
  • Worked closely with global OEMs to align product roadmaps with customer insights and sales priorities.
  • Defined value propositions for emerging tech categories and ensured successful launch via trade marketing and retail readiness.

Terminal Trade Marketing Manager

VODAFONE
01.2019 - 01.2021

Terminal Portfolio Snr. Account Manager

VODAFONE
10.2010 - 01.2019

Product Manager

KVK Technologies
01.2008 - 10.2010

Product & Portfolio Specialist

TEKNOSTAR Electronics
01.2007 - 01.2008

Acquisition & Marketing Team Leader

NEW FILMS INTERNATIONAL
03.2005 - 01.2007

Education

Bachelor - International Finance

Istanbul Bilgi University
01.2000 - 01.2004

Diploma - Banking

Yıldız Technical University
01.1998 - 01.2000

Skills

Product Strategy & GTM

Timeline

Trade Marketing Mng Growth & Fixed – Fixed Portfolio Management

VODAFONE
07.2023 - Current

Terminal Portfolio Mng. – New Generation Devices & CPE

VODAFONE
01.2021 - 07.2023

Terminal Trade Marketing Manager

VODAFONE
01.2019 - 01.2021

Terminal Portfolio Snr. Account Manager

VODAFONE
10.2010 - 01.2019

Product Manager

KVK Technologies
01.2008 - 10.2010

Product & Portfolio Specialist

TEKNOSTAR Electronics
01.2007 - 01.2008

Acquisition & Marketing Team Leader

NEW FILMS INTERNATIONAL
03.2005 - 01.2007

Bachelor - International Finance

Istanbul Bilgi University
01.2000 - 01.2004

Diploma - Banking

Yıldız Technical University
01.1998 - 01.2000
Neslihan SağlamSenior Telecom Executive