Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Neslihan ACAR

Neslihan ACAR

Industrial Engineer
Kadıköy / Istanbul,34

Summary

I am an engineer with an analytical mindset with experience in data analysis, data control and project management. During my working life I have been involved in many projects, both large and small scale, through which I have developed good planning and organizational skills and I am confident to work independently or as part of a team. I am a good communicator with proven interpersonal skills and I am used to working in a team, but also able to use my own initiative. I am a determined and enthusiastic person and I am always willing to learn and take on new challenges.

Overview

9
9
years of professional experience

Work History

General Distribution Systems | Executive

Turkish Airlines
04.2021 - Current
  • Tracking and reporting transactions from direct and indirect sales channels (Daily/Weekly and Monthly).
  • Detecting and reporting fraud transactions in indirect sales channels.
  • Integrating developments and/or updates in THY systems into agency systems, coordinating this process, and conducting system tests.
  • Reporting the costs of sales made through indirect channels (Monthly, Quarterly).
  • Monitoring, performance tracking, and reporting of the annual project goals of the distribution systems department (Monthly, Quarterly).

Passenger Services Systems | Senior Specialist

Turkish Airlines
02.2018 - 04.2021
  • Executing projects aimed at increasing sales through direct channels.
  • Testing system developments in direct channels and coordinating with the IT team to implement these developments.
  • Reporting and analyzing all sales made through direct channels (Monthly, Quarterly).

Ticketing Systems | Specialist

Turkish Airlines
06.2015 - 02.2018
  • Developing, testing, and implementing the necessary system infrastructure for ticketing between THY and other airlines.
  • Implementing projects aimed at generating additional revenue for ticket sales (e.g., paid seat selection, paid meal options).
  • Managing internal department processes, process analysis, goal setting and tracking, and creating procedures and instructions.
  • Participating in internal quality audit processes and monitoring and preventing non-compliance issues identified during audits.

Education

Bachelor of Science - Industrial Engineering

Karabük University
Karabük, Turkey
04.2001 -

Skills

Project Management

Data Analysis

Systems Analysis

Languages

Turkish
Native language
English
Advanced
C1

Timeline

General Distribution Systems | Executive

Turkish Airlines
04.2021 - Current

Passenger Services Systems | Senior Specialist

Turkish Airlines
02.2018 - 04.2021

Ticketing Systems | Specialist

Turkish Airlines
06.2015 - 02.2018

Bachelor of Science - Industrial Engineering

Karabük University
04.2001 -
Neslihan ACARIndustrial Engineer