Neslihan ACAR
Industrial Engineer
Kadıköy / Istanbul,34
Summary
I am an engineer with an analytical mindset with experience in data analysis, data control and project management. During my working life I have been involved in many projects, both large and small scale, through which I have developed good planning and organizational skills and I am confident to work independently or as part of a team. I am a good communicator with proven interpersonal skills and I am used to working in a team, but also able to use my own initiative. I am a determined and enthusiastic person and I am always willing to learn and take on new challenges.
Overview
9
9
years of professional experience
Work History
General Distribution Systems | Executive
Turkish Airlines
04.2021 - Current
- Tracking and reporting transactions from direct and indirect sales channels (Daily/Weekly and Monthly).
- Detecting and reporting fraud transactions in indirect sales channels.
- Integrating developments and/or updates in THY systems into agency systems, coordinating this process, and conducting system tests.
- Reporting the costs of sales made through indirect channels (Monthly, Quarterly).
- Monitoring, performance tracking, and reporting of the annual project goals of the distribution systems department (Monthly, Quarterly).
Passenger Services Systems | Senior Specialist
Turkish Airlines
02.2018 - 04.2021
- Executing projects aimed at increasing sales through direct channels.
- Testing system developments in direct channels and coordinating with the IT team to implement these developments.
- Reporting and analyzing all sales made through direct channels (Monthly, Quarterly).
Ticketing Systems | Specialist
Turkish Airlines
06.2015 - 02.2018
- Developing, testing, and implementing the necessary system infrastructure for ticketing between THY and other airlines.
- Implementing projects aimed at generating additional revenue for ticket sales (e.g., paid seat selection, paid meal options).
- Managing internal department processes, process analysis, goal setting and tracking, and creating procedures and instructions.
- Participating in internal quality audit processes and monitoring and preventing non-compliance issues identified during audits.
Education
Bachelor of Science - Industrial Engineering
Karabük University
Karabük, Turkey 04.2001 -
Skills
Project Management
Data Analysis
Systems Analysis
Languages
Turkish
Native language
English
Advanced
C1
Timeline
General Distribution Systems | Executive
Turkish Airlines
04.2021 - Current
Passenger Services Systems | Senior Specialist
Turkish Airlines
02.2018 - 04.2021
Ticketing Systems | Specialist
Turkish Airlines
06.2015 - 02.2018
Bachelor of Science - Industrial Engineering
Karabük University
04.2001 -