DAT Load Board
Nermin Çolak
Truck Dispatcher
Istanbul,34
Summary
Truck Dispatcher with 6 months of experience in freight coordination, route planning, and driver communication. Fluent in English with proven ability to manage time-sensitive deliveries and resolve issues under pressure. Skilled in customer interaction, scheduling, and using load boards to optimize operations.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Barista
Blak Coffee Co.
Istanbul, Istanbul
03.2025 - 08.2025
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Provided daily customer service to 100+ clients, handling orders and resolving requests quickly.
- Managed time-sensitive tasks in a high-pressure environment.
- Coordinated with team members to ensure smooth workflow and timely delivery of orders.
Truck Dispatcher
Moonstar Express
Istanbul, Istanbul
02.2024 - 08.2024
- Managed daily route and delivery planning for a 6-truck fleet.
- Monitored driver routes, and made real-time adjustments to avoid delays and reduce fuel costs.
- Coordinated with multiple stakeholders to maximize truck utilization and profitability.
- Kept detailed records of loads, routes, and driver hours in compliance with regulations.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
- Collaborated with warehouse staff to prioritize shipments based on delivery deadlines, maximizing efficiency in the supply chain process.
Education
High School Diploma -
Mehmet Baydar High School
Istanbul 04.2001 -
Skills
- Issue resolution
- Dispatch recordkeeping
- Cost control measures
- Team collaboration
- Skilled in load optimization
- Proficient in English
- Dispatch software proficiency (DAT, Truckstop)
- Negotiation skills
- Driver support coordination
- Efficient route planning
- Load planning expertise
Software
Truckstopcom
Samsara
References
Available upon request
Timeline
Barista
Blak Coffee Co.
03.2025 - 08.2025
Truck Dispatcher
Moonstar Express
02.2024 - 08.2024
High School Diploma -
Mehmet Baydar High School
04.2001 -